Virtual Account Manager, Wound Care
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Job Description
Virtual wound-care sales manager educating U.S. clinicians and supporting product adoption for Connexio Health’s healthcare commercialization programs. Managing remote sales pipelines and customer relationships.
Responsibilities:
- Execute inbound and outbound sales activities using phone, video, email, text, live chat, and other approved channels
- Build and maintain relationships with prescribers, customers, and key contacts in acute and post-acute care environments
- Qualify leads, manage follow-up activity, overcome objections, and close opportunities
- Support prescription activity and product utilization through professional education and follow-up
- Collaborate with management on business plans, sales targets, and program improvement
- Maintain an active prospect and customer pipeline
- Meet activity expectations, including education sessions, calls, decision-maker contacts, opportunities opened, and sales closed
- Document customer activity accurately in the CRM
- Conduct virtual education sessions for healthcare professionals on product use, disease-state context, patient selection, and adoption best practices
- Adapt communication and solutions to customer needs while following product instructions and program requirements
- Perform other related duties as assigned
Requirements:
- Proven success in pharmaceutical, medical device, healthcare, or other sales environments
- Demonstrated ability to meet or exceed sales quotas and activity goals
- Strong consultative selling skills, including rapport building, needs discovery, feature-and-benefit communication, objection handling, and closing
- Excellent written, verbal, telephone, and presentation skills
- Ability to educate healthcare professionals clearly and confidently in a virtual setting
- Experience using a CRM platform to manage records, document activity, track opportunities, and schedule follow-up
- Strong attention to detail, organization, and follow-through
- Dependable, punctual, self-motivated, and comfortable working independently in a remote environment
- Flexible and adaptable to changing customer, client, and program needs
- Ability to work collaboratively with teammates, managers, customers, and business partners
- Comfortable working in a goal-driven environment with defined call strategies, activity expectations, and performance metrics
- Professional, distraction-free workspace
- Reliable hard-wired internet access
- Flexibility in scheduling may be required
- Four-year Technical or Business Degree or equivalent combination of education plus experience (preferred)
- Prefer two or more years of experience in wound care, a clinical setting, or healthcare education
- Experience supporting prescribers or healthcare professionals in acute or post-acute care settings
- Bilingual English/Spanish communication skills (preferred)
Benefits:
- Flexible, virtual work environment
- Comprehensive benefits package
- Opportunity to support meaningful healthcare solutions
- Minimal travel; occasional overnight travel for training may be required
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