Virtual Assistant
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Job Description
Virtual Assistant providing executive support and managing onboarding for a healthcare startup. Focused on process improvement within a remote operational setting.
Responsibilities:
- Manage and triage inboxes on behalf of the CEO and other leaders as needed
- Draft, organize, and respond to emails with professionalism and discretion
- Flag high-priority messages and ensure timely follow-up
- Maintain organized inboxes, folders, and communication workflows
- Support the onboarding process for new practice owners joining Finni Health
- Assist with sending onboarding communications and templates as directed
- Track completion of required onboarding steps and surface blockers to the appropriate owner
- Coordinate logistics and handoffs across internal teams (operations, credentialing, HR)
- Help maintain accurate onboarding records, trackers, and documentation
- Identify friction points in the onboarding experience and suggest improvements
- Create and maintain trackers, documents, and internal systems
- Assist with scheduling meetings, calls, and follow-ups across time zones
- Support ad hoc projects for the CEO and leadership team
- Identify gaps, inefficiencies, or breakdowns in processes and proactively propose improvements
- Help build, document, and refine standard operating procedures (SOPs)
- Bring structure to recurring workflows and evolving initiatives
- Adapt responsibilities as the company grows and priorities shift
Requirements:
- 1-3 years of experience as a Virtual Assistant, Executive Assistant, Operations Assistant, or similar role
- Experience supporting executives or founders in a fast-paced environment
- Strong written English skills and professional email communication experience
- Excellent attention to detail and follow-through
- The ability to manage multiple priorities without dropping the ball
Benefits:
- Please Note: we have set up limits for applications for this role. The following limits apply to applications for all jobs within this group:
- Candidates may not apply more than 2 times in any 60-day span for any job.
- Candidates may not re-apply to the same role within 60 days if not presented with an offer
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