VP Commercial Services
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Job Description
Executive leading portfolio-wide Sales, Marketing, and Revenue strategy for Twenty Four Seven Hotels. Driving hotel growth, owner relations, brand development, and commercial performance.
Responsibilities:
- Lead the portfolio-wide commercial strategy for Twenty Four Seven Hotels across Sales, Marketing, and Revenue Management
- Develop, integrate, and manage commercial functions as one organization
- Oversee annual property operating plans and top-line budgets
- Design product positioning, packaging, and pricing strategies for Group, Consortia, FIT, and Preferred Corporate segments
- Direct market channel development and sales distribution with territories, quotas, and performance metrics
- Manage portfolio-wide corporate relationships and corporate cross-selling programs across all 247 properties
- Evaluate and negotiate sales CRM and technology vendor contracts, including Cvent, Hotel Effectiveness, and Salesforce
- Drive commercial pre-opening strategies, brand conversions, and transition transactions
- Manage corporate brand image and property-level marketing strategy
- Align digital campaigns, hotel content, and promotional offers with customer segments, property positioning, and revenue priorities
- Oversee public relations, social media, newsletters, and stakeholder communications
- Collaborate on event menus, packaging, F&B minimum standards, and pricing models to maximize catering revenue
- Align property commercial strategies with owner objectives
- Deliver commercial and revenue projections for owner presentations and budget reviews
- Enhance reporting and communication protocols for visibility into booking pace, pricing strategies, and portfolio performance
- Promote company values, culture, mission, and guiding principles
- Partner on hiring, retention, and succession planning for Commercial, Sales, and Revenue departments
- Develop and monitor Sales and Revenue Training curriculum
- Monitor associate satisfaction through surveys, field visits, and individual dialogue
- Participate in Senior Leadership/Executive Committee meetings and guide corporate policies and strategic direction
- Participate in hospitality industry events, conferences, and franchise advisory boards
- Support business development and organically grow the management portfolio
Requirements:
- 4-year college degree required; major in Business, Marketing, or Hospitality Management strongly preferred
- Minimum of 7–10 years of progressively responsible executive leadership positions directly overseeing multi-unit Sales, Marketing, and Revenue functions
- Substantial multi-unit/portfolio-level corporate experience within the hotel industry required
- Deep operational familiarity with upscale, select-service, and extended-stay brand matrices, specifically Marriott, Hilton, Hyatt, IHG, and Choice networks
- Prior experience directly supervising a minimum of three senior or corporate-level associates
- Strong financial and commercial acumen
- Ability to interpret advanced analytics and translate hotel market trends, channel distribution networks, and digital/online distribution insights into commercial strategy and investment decisions
- Demonstrated capacity to work seamlessly with, present to, and influence senior corporate executives, asset managers, and institutional owners
- Excellent communication skills in public arenas with refined presentation skills
- Ability to travel for executive meetings, industry events, and localized property visits
Benefits:
- Annual performance-based incentive: opportunity to earn up to 25% of annual base salary
- Potential additional compensation tied to business development success and portfolio growth
- Medical, dental, and vision insurance
- Ancillary benefits to support well-being
- 401(k) with company contribution
- Paid Time Off (PTO)
- Paid Sick Leave
- Ongoing training and mentorship
- Professional development opportunities
- Opportunities for advancement within a growing hospitality management company
- Associate Referral Program
- Participating hotel discounts
- Daily Pay
- Associate recognition programs
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