Senior Account Executive – Strategic Accounts, East
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Job Description
Senior Account Executive selling Genesys AI-powered customer-experience solutions to strategic enterprise accounts. Driving new business, strategic relationships, complex sales cycles, and territory growth.
Responsibilities:
- Drive revenue growth and bring in net new business from prospects and current customers
- Sell innovative solutions to large enterprise and strategic accounts
- Create and nurture strategic customer relationships
- Develop executive-level relationships and strategic account plans
- Communicate Genesys’s strategic vision and capabilities in relation to customer business challenges
- Develop marketing and prospecting plans for territory growth
- Advocate for existing customers while driving upsell and cross-sell opportunities
- Lead complex enterprise sales cycles and achieve revenue targets
- Own and develop the assigned territory
- Provide accurate forecasting and strategic account planning
- Create dynamic sales presentations with technical experts
- Introduce customers to Predictive, Conversational and Generative AI innovations
Requirements:
- 7+ years’ experience in a direct, outside sales, quota-carrying role selling enterprise software solutions
- Experience with multi-million dollar transactions and 6–24 month sales cycles within the enterprise space (F500)
- Experience selling SaaS-based solutions in CX, EX, CCaaS, Customer Journey Analytics, Conversational AI or WEM preferred
- Proven track record developing strategic enterprise relationships and C-level executive relationships
- Experience driving innovation, growing new pipeline/business development, and developing strategic long-term account plans
- Ability to communicate strategic vision and unique capabilities to customers
- Experience developing marketing and prospecting plans for territory growth and new-logo account development
- Ability to drive upsell and cross-sell opportunities
- Experience with team selling and leading diverse account teams
- Experience understanding customer needs and articulating complex technology solutions
- Confirmed ability to lead complex sales cycles with successful revenue attainment
- Familiarity with the MEDDPIC selling methodology
- BS or BA degree or equivalent work-related experience
- Ability to travel up to 50%
Benefits:
- Uncapped commission plan with accelerators
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off
- 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Infertility treatments
- Paid volunteer time
- August Free Fridays
- Well-being resources
- Regionally tailored programs for employees and their families
- Mentorship, learning programs, leadership development and education support
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