340B Account Coordinator
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Job Description
340B Account Coordinator managing client onboarding, data feeds, and training at PDMI. Work fully remote and contribute to improving healthcare quality and efficiency.
Responsibilities:
- Assist with obtaining client data, reviewing implementation forms, setting up program access, and configuring reporting parameters.
- Monitor, verify, and coordinate client data feeds, including SFTP setup and ensuring accuracy and completeness.
- Provide training to clients and pharmacies on proprietary reports and point-of-sale programs; act as backup support for Account Managers.
- Collaborate with IT Services, manage operations support requests, and participate in team/client meetings.
- Maintain detailed client files, verify program eligibility, and ensure documentation for new client setups and HRSA requirements.
- Handle claims resolution, address client inquiries, and escalate complex issues as needed.
- Stay updated on 340B program education, support team absences, and assist in product enhancements.
Requirements:
- Strong verbal and written communication skills
- Exceptional attention to detail
- The ability to thrive in a fast-paced environment
- Excellent multitasking abilities
- Troubleshooting and analytical skills
- A quality-minded and results-oriented mindset
- Team collaboration and independence
- Two-year Associate Degree, or comparable Pharmacy Tech experience/certification
- 340B University completion within 12-18 months subsequent to hire date
- Ability to develop a unique understanding of PDMI brand, products, and services
- Excellent Microsoft Office skills, including Outlook, Teams, Excel, and Word
Benefits:
- Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025!
- Meaningful Work: Contribute to improving healthcare quality and efficiency.
- Collaborative Environment: Work with passionate professionals who share your drive.
- Exciting Challenges: Every day brings new opportunities to excel.
- Flexible Work: Fully remote opportunity with a company that cares.
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