ACA Sales Representative
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Job Description
Licensed ACA Telesales professionals helping Keystone achieve customer growth with excellent support and service. Responsible for selling ACA health insurance and retaining customers through engagement.
Responsibilities:
- Make high-volume outbound calls to ACA marketplace prospects (under 65 market)
- Work and convert third-party vendor-generated leads
- Educate clients on ACA health insurance plans, subsidies, and coverage options
- Build rapport quickly and handle objections to close enrollments
- Complete accurate ACA enrollments
- Ensure policies are properly activated through consistent follow-up
- Maintain strong member retention through ongoing client support
- Cross-sell ancillary products including dental, vision, accident, and hospital indemnity coverage
- Document all client interactions, enrollments, and follow-up activity in CRM systems
- Meet or exceed daily KPIs including dials, talk time, enrollments, retention, and ancillary sales
Requirements:
- Active Health Insurance License (required)
- ACA Marketplace sales experience required
- Strong outbound sales and closing skills
- Experience with policy activation (effectuation), retention, and ancillary sales
- Comfortable in a high-volume outbound dialing environment
- Strong communication and objection-handling skills
- Self-motivated, disciplined, and goal-oriented
- Reliable high-speed internet and dedicated remote workspace
- Experience working third-party vendor leads (preferred)
- Ability to be appointed with carriers (required)
- Strong attendance and consistency in a remote environment
Benefits:
- Paid time off
- Generous paid Holidays
- Quarter Company Events
- Open Fun/Friendly Environment / Company Events
- On The Job Training
- Office amenities: Yoga Room/Meditation, Pickleball courts, and Golf Simulator
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