Account Development Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Development Manager owning renewals, expansion, and client success for Enertiv’s commercial real estate SaaS platform. Protecting revenue and helping clients reduce operating costs and emissions.
Responsibilities:
- Own the renewal process for a portfolio from initial conversation through signed contract
- Escalate at-risk renewals early with a clear recovery plan
- Identify and pursue expansion opportunities involving buildings, modules, and services
- Build relationships with stakeholders across property management, asset management, and sustainability leadership
- Research and contact new decision-makers when key contacts leave
- Manage account changes during acquisitions and dispositions to protect contract value
- Retain divested buildings and develop new owners into clients
- Monitor account usage and health signals and maintain accurate CRM data
- Lead quarterly business reviews and align client priorities
- Surface client feedback and recurring issues to Product and Leadership
- Communicate Operations project updates to client project leads
- Set up and administer client accounts, users, buildings, and permissions
- Handle platform questions and support requests and coordinate escalations with Operations and Engineering
- Maintain 95%+ gross revenue retention across the portfolio
- Maintain at least two active contacts at every account
- Prioritize high-ARR strategic accounts and collaborate with Sales, Operations, Product, and Engineering
Requirements:
- 3+ years of client success, account management, or other client-facing experience in B2B SaaS
- Direct ownership of renewals for a portfolio of customers
- Strong technical aptitude; ability to learn and administer a software platform, troubleshoot issues, and explain how things work to non-technical users
- Clear, confident written and verbal client communication
- Ability to work across departments with Sales, Operations, and Engineering
- Organized and data-driven; able to use CRM and account health data to prioritize portfolio work
- Preferred: Experience in Proptech, commercial real estate technology, or real estate operations
- Preferred: Familiarity with acquisitions and dispositions affecting building owners, property managers, and asset managers
- Preferred: Experience working with real estate sustainability managers, asset managers, and engineering leads
- Preferred: Familiarity with Energy Star, GRESB, CREEM, LL97, BERDO, or adjacent sustainability technologies
- Preferred: Experience building deliverables with LLMs (Claude Code, Codex), Zoho, Slack, Mixpanel, and Notion
- US work location
Benefits:
- Performance-based bonuses
- Equity opportunities
- Multiple medical plan options (HSA and PPO)
- Dental and vision coverage
- Company-paid life insurance
- Access to a 401(k)
- Company laptop
- Home office stipend
- Flexible PTO
- 10 paid holidays
- Paid parental leave
- Hybrid/remote flexibility
- Monthly Lunch & Learns
- Professional development support
- $2,000 referral bonus for successful hires
- Minimal travel
Similar Jobs
Business Development Director
Business Development Director driving go-to-market strategy and partnerships for a cardiovascular clinical research CRO. Expanding Structural Heart, AI, hospital network, and electrophysiology business.
Business Development
Business Development professional expanding Distribusion’s Philippine ground-transportation marketplace. Building operator partnerships, cross-selling transport technology, and analyzing partner performance remotely.
Business Development
Business Development professional expanding Distribusion’s ground transportation marketplace in the Philippines. Building transport-operator partnerships, cross-selling technology products, and analyzing partner performance remotely.
Sales Manager – New Business / Hunting
Sales Manager gewinnen europaweit Neukunden für Computop, einen Anbieter sicherer Omnichannel-Payment-Infrastruktur. Aufbau von Sales-Pipelines und Steuerung kompletter B2B-Verkaufszyklen.
Business Development Officer – University Partnerships
Remote Business Development Officer developing university partnerships for London School of Excellence. Supporting international student recruitment through outreach, representative applications and partnership coordination.
Business Development Representative – Digital HR Solutions
Business Development Representative generating B2B leads for Swiss digital HR transformation startup. Qualifying prospects and booking introductory meetings through phone, LinkedIn, and email.
Business Development Professional
Business development professional expanding BDI's infrastructure engineering, inspection, and monitoring consulting services. Generating leads, cultivating clients, and advancing opportunities across geographic markets.
Director of Business Development – Operations, Modular Alliance Program
Alliance director launching Modular’s AI software ecosystem and conformance program. Building APAC partnerships across silicon, clouds, labs, telcos, and tooling firms.
Business Development Partner
Independent partner introducing Krila Consultancy, a Swiss HR and talent consultancy, to UAE and Saudi business networks. Earning commissions from successful client introductions.
Senior Associate, Business Development
Senior Associate executing specialty medical practice M&A for a private equity growth platform. Managing deal sourcing, financial modeling, negotiations, and healthcare partnership development.
Business Development Representative
Business Development Representative generating qualified opportunities across UK and EMEA. Promoting Sentra’s AI data security platform through multichannel enterprise prospecting.
LATAM Sales – Business Development Manager
LATAM Sales & Business Development Manager expanding Cricut’s smart cutting machines through distributors, retailers, and eCommerce partners. Managing sales, replenishment, inventory, and regional growth.
LATAM Sales & Business Development Manager – Contract
LATAM Sales & Business Development Manager growing Cricut’s smart cutting machines, design apps, and materials across Chile and Peru. Managing distributors, retail partners, inventory, and replenishment.
Full-Time Executive Virtual Assistant, Marketing, Business Development
Remote virtual assistant supporting a business advisory and professional training firm. Managing branded content, LinkedIn outreach, prospect research, newsletters, and founder administration.
Business Development Manager – APAC
Business Development Manager driving high-volume sales growth for Xometry’s digital manufacturing marketplace. Managing APAC leads, pipeline conversion, customer support, and retention.
Business Development Manager
Business Development Manager expanding FP Markets’ Forex and CFD brokerage through IBs, affiliates, and partners in South Korea. Driving client acquisition, revenue growth, and compliant partnerships remotely.
Manager, Business Development – Middle Market
American Express business development manager acquiring Middle Market clients through consultative financial-services sales. Building executive relationships and closing tailored payment and expense-management solutions.
Business Development Manager
Business Development Manager expanding GardaWorld’s cash-management, logistics, and security solutions among regional financial institutions. Driving consultative sales, executive relationships, and profitable growth across an assigned U.S. territory.
Advisor, Business Development and Sales Support
Desjardins advisor supporting business development and sales for members and clients. Managing needs analysis, product recommendations, requests, follow-ups, and service quality.
Business Development Representative
Business Development Representative developing US Space Force opportunities for Defense Unicorns, a secure software delivery company. Building partnerships, negotiating deals, and driving mission-focused revenue growth.