Account Director, AI Agency
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Job Description
Account Director leading AI-powered omnichannel marketing for pharma and biotech brands at EVERSANA INTOUCH. Owning client relationships, strategic plans, creative delivery, and cross-functional team leadership.
Responsibilities:
- Provide strategic leadership in developing and leading strategic and tactical interactive marketing plans for clients
- Own the quality, consistency, and impact of every client interaction and deliverable
- Serve as the primary client relationship owner for day-to-day engagement
- Ensure exceptional communication, proactive problem-solving, and seamless delivery of platform value
- Manage creative concepts through delivery
- Lead and mentor large teams and multiple clients
- Develop account staff and manage cross-functional teams
- Drive business development results through strong client relations
- Collaborate with EVERSANA INTOUCH teams, clients, and agency partners
- Support AI-driven content intelligence and precision omnichannel execution for pharma and biotech brands
Requirements:
- Bachelor's degree or equivalent education plus professional experience required
- Approximately 8+ years of related experience required
- Client service, agency, and pharmaceutical experience required
- Expertise in digital, media, and technology marketing and advertising
- Proven results managing creative concept to delivery
- Proven leadership and mentoring skills, including guiding a large team and multiple clients
- Experience developing account staff teams
- Demonstrated business development results from strong client relations
- Ability to manage cross-functional teams across the organization
- Strategic skills and strong business acumen
- Proven negotiation skills
- Creative thinking and analytical skills
- Ability to collaborate effectively internally and externally
- Strong understanding of digital development and processes
- Demonstrated problem-solving skills
- Strong written, presentation, and verbal communication skills
- Excellent interpersonal skills
- Some travel may be required
Benefits:
- Competitive salaries and benefits
- Remote work option
- Reasonable accommodation during the interview and hiring process
- Equal opportunity and inclusive workplace
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