Account Executive
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Job Description
Inbound Account Executive guiding learners and families through enrollment in LanguageBird’s personalized online language programs. Managing consultative sales conversations, CRM opportunities, and customer relationships remotely.
Responsibilities:
- Respond to inbound inquiries from prospective learners, parents/guardians, and referral sources
- Build relationships with prospective customers by understanding their educational goals, needs, and interests
- Conduct consultative discovery conversations and recommend appropriate LanguageBird programs and services
- Guide prospective customers through the enrollment process
- Manage inbound sales opportunities from initial inquiry through enrollment
- Build and maintain an accurate sales pipeline
- Use LanguageBird's CRM to track sales activities, manage opportunities, and support enrollment forecasting
- Collaborate with Revenue and other departments to support a positive customer experience and smooth transition from enrollment to program participation
- Maintain a strong understanding of LanguageBird's programs and services
- Participate in ongoing training, coaching, and continuous improvement efforts
Requirements:
- Bachelor's degree in business, marketing, sales, education, or a related field, or equivalent combination of education and experience
- Minimum of two years of experience in sales, business development, enrollment advising, or a related customer-facing role
- Strong relationship-building and communication skills
- Strong discovery and consultative selling skills
- Experience using CRM tools to manage customer relationships, sales opportunities, and follow-up activities
- Strong organizational skills, initiative, and accountability
- Proficiency with Microsoft Office and virtual collaboration tools
- Experience working effectively in a remote environment
- Must reside in and be eligible to work in the United States
- Preferred: Experience using HubSpot CRM
- Preferred: Experience in education, online learning, language learning, or a related industry
- Preferred: Experience managing a consultative sales process from initial inquiry through enrollment or purchase
- Preferred: Experience working in a metrics-driven sales or enrollment environment
Benefits:
- Medical
- PTO
- 401(k) with matching
- Remote work setup
- Growth opportunities
- Mission-driven team
- Commission
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