Account Manager, Italian and English Bilingual
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Manager supporting travel businesses to maximize value from the WeTravel platform. Driving client satisfaction through proactive support and upselling opportunities.
Responsibilities:
- Managing and nurturing relationships with new and existing clients.
- Proactively identifying opportunities to upsell or expand product usage.
- Serving as a key point of contact for client questions or concerns.
- Collaborating cross-functionally with Sales, Support, and Product teams.
- Gathering and sharing customer feedback to improve product and service delivery.
- Solving customer issues with a calm, proactive, and friendly approach.
- Driving long-term client satisfaction and engagement.
Requirements:
- Are a native or C2 level Italian speaker and fully proficient in English (required)
- Have excellent communication skills—both written and verbal.
- Have strong interpersonal and customer service instincts.
- Enjoy helping businesses thrive through hands-on support and strategic advice.
- Have 2+ years of experience in B2B account management or customer success.
- Are a natural multitasker who can manage multiple clients and needs at once.
- Are solutions-oriented and calm under pressure. Thrive in a remote-first, fast-paced environment.
- Are willing to travel up to 10% for client visits.
- Bonus: Minor SaaS sales experience or experience with up-selling products;
- Bonus: Up-to-date understanding of the travel industry’s consumer behavior;
- Bonus: Knowledge of Hubspot CRM or other CRM platforms.
Benefits:
- Attractive compensation
- Full time - Fixed Term Contract (as International Contractor).
- Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
- Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
- Work remotely for a maximum of 4 weeks per calendar year.
- Annual team off-site (often somewhere sunny 🌊).
- Extensive paid family leave.
- Three paid volunteer days per year — take time to give back to causes you care about, on us.
- 2-week cross-functional onboarding program.
- Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment.
- Cambly for colleagues for whom English is not their first language.
- Join an international, travel-loving team with a passion for adventure and innovation.
Similar Jobs
Partner Manager – Distributor
Channel & Territory Sales Manager at Rockwell Automation, developing sales strategies in the engineering market. Focused on growing business relationships with assigned distributors in Mexico.
Senior Manager, Account Management
Senior Manager of Account Management at Vynca ensuring successful adoption of healthcare solutions. Building relationships to drive portfolio growth and client retention.
End Customer Account Manager, Citrix
End Customer Account Manager driving sales strategy and new customer acquisitions for Citrix in Germany. Collaborating with regional teams to strengthen market presence and optimize customer relationships.
Solution Account Manager – Energy & Process
Solution Account Manager driving profitable growth in Energy & Process market across Nordic countries. Engaging new customers and executing strategic sales plans for Belden's network solutions.
Solution Account Manager – Energy
Solution Account Manager driving profitable growth in the Energy sector for Belden in the UK & Ireland. Developing account plans and collaborating with customers to create value-driven solutions.
Global Strategic Account Manager
Global Strategic Account Manager driving sales growth and building relationships with strategic customers at Agilent. Leading cross-functional teams and executing sales strategies to enhance laboratory partnerships.
Manager, Digital Partnerships
Manager, Digital Partnerships crafting systems for media partnerships driving climate action messages. Collaborating across teams to enhance digital communications and engagement strategies.
Account Management Leader
Sales and business development leader driving strategic sales initiatives for Ciena’s subsea business across Asia Pacific and Japan. Building executive relationships and executing account strategies for customer success.
Virtual Relationship Manager – C&IB
Virtual Relationship Manager at PNC managing commercial banking clients through virtual communication. Responsible for client acquisition and enhancing client engagement while mitigating risks.
Director, Account Management
Director of Account Management at Prime Therapeutics responsible for strategic leadership and client retention. Overseeing relationships and operations for employer accounts in healthcare.
Director, Client Partnerships
Director of Client Partnerships driving sales lifecycle for Diligent Pharma, connecting sponsors and vendors in clinical trials. Building client relationships, mentoring staff, and ensuring deal execution.
Account Manager, Indirect National Account Manager
Account Manager providing strategic account management for SMB to Enterprise customers with Comcast Business. Develop revenue strategies while ensure customer relationship satisfaction.
Account Manager / Customer Success
Account Manager managing procurement processes for a scaling tech startup. Focus on efficient, transparent, and scalable IT purchasing and vendor management.
Account Manager, Personal Lines
Account Manager for Personal Lines Client Care at a leading insurance brokerage. Supporting clients and building relationships while providing excellent customer service from a remote setting.
Account Manager – Construction
Account Manager for Gordian providing construction data support for various Clients in the United States. Focused on procurement objectives and client satisfaction.
Mid Market Account Manager
Mid-Market Account Manager responsible for managing customer accounts at LumApps. Focused on renewals and driving significant business growth through effective sales strategies and customer relationships.
Key Account Manager, Tender Management
Key Account Manager managing bid processes for public and private tenders in a regional leading company. Collaborating closely with sales and procurement to optimize results and manage deadlines.
Key Account Manager, OEMs
Regional Sales Manager to achieve sales goals for OEM business in LATAM. Responsible for direct selling and market share expansion while collaborating with internal teams.
Business Development, Account Manager, Sales Manager – Smart Building Solutions
Business Development Manager focusing on Smart Building Solutions at BlueRange in Stuttgart. Responsible for B2B sales projects, building partnerships, and market representation.
Account Manager, CRM Solutions
Account Manager for CRM Solutions supporting B2B and B2C clients with Salesforce and Braze. Focused on client management, sales growth, and collaboration with marketing teams.