Account Manager

Posted 1ds ago

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Job Description

Account Manager developing and managing fundraising programs for schools. Driving client success and revenue growth through strong partnerships and data-driven consultation strategies.

Responsibilities:

  • Steward Long-Term Client Partnerships
  • Drive renewals of current clients in a way that supports both client success and Booster’s margin and market goals.
  • Develop trust with key decision makers and maintain consistent year-round communication while understanding client values and goals.
  • Partner with Team Managers, on-campus teams, or other supporting teams to ensure program quality, operational excellence, and client satisfaction (Net Promoter Score).
  • Take proactive action to address risks to rebooking, first-year client retention, and campaign performance.
  • Manage Excellent Fundraising Programs
  • Ensure programs are strategically planned, operationally ready, and executed with excellence.
  • Collaborate with program teams to deliver a consistent, high-quality client experience.
  • Oversee pre-launch operational readiness, including site setup, Stripe activation, fundraising goals, and communication plans.
  • Support the rollout and adoption of Booster innovations, strategic partnerships, and new program initiatives—helping pilot, communicate, and execute enhancements that elevate client experience and revenue potential.
  • Client Consultation
  • Advise clients on strategies to achieve and exceed fundraising goals based on historical data, market insights, and school culture.
  • Create custom consultation plans tailored to each client’s needs and community engagement level.
  • Identify obstacles early and coach clients toward best practices that maximize revenue results and client satisfaction.
  • Grow Revenue Through Strategic Opportunities
  • Identify and pursue opportunities to maximize revenue within current clients through upselling, cross-selling, and networking.
  • Partner with Sales, Gear, Giving Market, and others to increase revenue within your accounts and across your market.

Requirements:

  • Strong interpersonal & relationship-building skills
  • Excellent verbal and written communication
  • Sales, negotiation, and influence
  • Consultative problem solving and strategic thinking
  • Ability to analyze data and translate insights into client recommendations
  • Comfort working cross-functionally in a fast-paced environment

Benefits:

  • Medical, Dental, and Vision insurance
  • Paid Time Off: 15 days PTO, 15+ observed holidays & business closed days
  • Paid parental leave
  • Technology: A MacBook for your time at Booster & a monthly phone allowance