Account Manager
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Job Description
Account Manager growing Tempur Sealy bedding sales across Australian retail accounts. Managing store visits, merchandising, product training, promotions, and competitor insights.
Responsibilities:
- Drive sales growth across an assigned territory through retail partner relationships and effective in-store execution
- Act as the primary point of contact for assigned customer accounts
- Understand customer business, sales drivers, and growth opportunities
- Develop and manage call cycles across A, B, and C customers
- Conduct structured store visits and prioritize high-value and growth accounts
- Increase product penetration, range adoption, and share of floor space
- Optimize displays, product placement, floor positioning, and competitive placement
- Train retail sales teams on Tempur product features, benefits, and differentiators
- Support in-store promotions, campaigns, product launches, and sales messaging
- Plan and deliver retailer training nights and engagement sessions
- Monitor competitor activity, pricing, customer trends, and shopper behavior
- Report on store visits, sales activities, opportunities, and field insights
- Collaborate with the National Sales Manager and marketing, product, and supply chain teams
Requirements:
- Ability to build and maintain professional relationships with retail store owners, managers, and sales teams
- Ability to manage an assigned territory and structured call cycle
- Ability to conduct regular store visits
- Ability to identify and implement sales growth opportunities
- Ability to optimize merchandising, product positioning, and in-store displays
- Ability to deliver product training to retail sales staff
- Ability to support promotions, campaigns, product launches, and retail activations
- Ability to represent the company at trade events, Home Shows, retailer conferences, and industry events
- Ability to monitor competitor activity, pricing, and in-store presence
- Ability to maintain accurate records and provide timely reporting
- Ability to support forecasting and planning processes
- Ability to collaborate with the National Sales Manager and internal marketing, product, and supply chain teams
Benefits:
- Equal employment opportunities
- Fair and inclusive hiring process
- Inclusive and supportive work environment
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