Account Manager
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Job Description
Account Manager managing district accounts to promote and support Everyday Speech's education platform across schools. Focused on relationship building and ensuring long-term platform adoption.
Responsibilities:
- Build and manage relationships with educators, school administrators, and district leaders across your assigned portfolio of accounts.
- Grow adoption of Everyday Speech within existing districts by identifying opportunities to introduce the platform to additional schools, departments, and educator teams.
- Support educators in successfully using the platform by providing training, best practices, and guidance that strengthens long-term adoption.
- Monitor account health, usage trends, and engagement data to identify opportunities for growth and proactively support retention and renewals.
- Share usage insights and impact reports with district stakeholders to demonstrate value and guide renewal and expansion conversations.
- Collaborate with the Mid-Market, Customer Success, Clinical, and Product teams to remove roadblocks and ensure districts receive maximum value from Everyday Speech.
- Contribute to account renewals and expansion opportunities through proactive relationship management and ongoing value delivery.
Requirements:
- Experience managing customer relationships in SaaS, EdTech, or a client-facing environment
- Strong communication and presentation skills with the ability to engage teachers, administrators, and district decision-makers
- Ability to analyze usage data and translate insights into meaningful conversations with stakeholders
- Experience delivering product training, onboarding, or professional development for customers
- Strong organizational and time management skills with the ability to manage multiple accounts and priorities simultaneously
- Strategic thinking with the ability to balance immediate needs with long-term account growth
- Empathy for the challenges educators face and a genuine interest in supporting student outcomes
- Knowledge of or passion for the K-12 education space is highly valued.
Benefits:
- Cigna Health Insurance – 100% premium coverage for team members & dependents
- Dental & Vision Coverage – 100% premium coverage for team members & dependents
- 3% Employer-Match on 401(k)
- $50K Life Insurance / AD&D
- Flexible PTO Plan & Sick Leave Policy
- 16 Weeks of Paid Parental Leave
- Home Office Reimbursements
- Book & Learning Stipend
- Meaningful Employee Experience Initiatives
- Every Other Friday Off After 90 Days!
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