Account Manager VI

Posted 92ds ago

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Job Description

Account Manager focused on customer satisfaction and relationship building with clients of the firm. Handling various duties to ensure client needs are met within the organization.

Responsibilities:

  • Ensure company’s customers are happy
  • Maintain old business and acquire new customers
  • Act as the client’s representative in a firm
  • Focus on improving customer experience

Requirements:

  • Flexible enough to handle a variety of duties
  • Strong client communication skills (phone, email, face-to-face)
  • Ability to build strong client relationships
  • Collaborate with internal departments to fulfill customer requests
  • Resolve complaints and keep track of client processes
  • Data collection and analysis regarding consumer behavior