Associate Account Manager, SLED
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Join Keeper Security as an Associate Account Manager focusing on public sector accounts. Drive sales in cybersecurity solutions for state, local, and educational customers.
Responsibilities:
- Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
- Carry a revenue quota to meet or exceed sales targets within assigned accounts
- Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
- Work with clients to negotiate contract renewals, cross-sells and upsells
- Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
- Navigate SLED-specific procurement processes, including RFP/RFI responses, contract vehicles, cooperative purchasing agreements, and compliance requirements (e.g., FedRAMP, StateRAMP, CJIS, etc.)
- Build and manage relationships with key public sector stakeholders, including government agencies, educational institutions, and internal champions, aligning Keeper solutions with mission-driven objectives and budget cycles
- Understand public sector funding models and budget timelines to effectively position renewals, expansions, and multi-year agreements
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
- Advise customers on best practices for securing and protecting their business against password related breaches
- Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
- Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cybersecurity advisor to your customers
- Understand and navigate account procurement practices to negotiate licensing contracts
- Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
- Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
- Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
- Drive customer advocacy in the form of references, referrals, and case studies
- Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
- Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
- Contribute towards the development of a strong team environment by upholding high work standards
- Jump at opportunities to go the extra mile to ensure our customers are supported and successful!
Requirements:
- 2+ years of experience within software or tech sales (with a focus on upselling and expansion)
- 1+ years of SLED or government sales experience within software or tech sales
- Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
- Experience working in IAM or cybersecurity industry
- Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
- Experience working with and selling to Enterprise organizations, IT and Cyber Security Executives
- Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
- Energetic and self-motivated; a team player who is also a proactive and creative problem solver
- Aptitude for learning software; strong with business applications
- Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
- Working knowledge of Salesforce.com
- Undergraduate degree preferred (BA/BS)
Benefits:
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Similar Jobs
Channels Partner Manager
Channel Partner Manager responsible for managing strategic relationships with VARs. Collaborating closely with sales and marketing teams to drive revenue growth.
Client Engagement Account Manager
Client Engagement Account Manager for Brown & Brown, overseeing product and service delivery. Managing relationships and onboarding for pharmacy benefit accounts.
Employee Benefits Client Account Manager
Employee Benefits Account Manager ensuring client deliverables and customer satisfaction. Collaborating with Account Executives and managing projects while supporting overall client retention.
HVAC Channel Account Manager
Channel Account Manager for HVAC partners facilitating the adoption of Palmetto LightReach Finance program. Engaging in partner training, recruitment, and support to achieve sales goals.
Regional Partnerships Manager
Regional Partnerships Manager engaging with K-12 school districts to implement literacy solutions. Building relationships and driving district-level sales with a consultative approach.
Travel Industry Partnerships Manager – Americas
Travel Partnerships Manager driving relationships and growth in US distribution for Mr & Mrs Smith. Managing partnerships with travel advisors while optimizing performance and strategy in the travel industry.
Account Manager, Urology
Urology Account Manager responsible for generating new revenue and managing key accounts at Accendra Health. Collaborating with teams to enhance healthcare accessibility and deliver targeted sales solutions.
Sales Account Manager – Kollmorgen Products
Area Sales Manager driving growth across customer accounts for Kollmorgen products. Focus on developing new OEM and machine builder relationships with up to 50% travel.
Account Manager
Account Manager at Integrate managing strategic customer relationships. Responsible for driving growth, adoption, and renewals for enterprise marketing teams.
Manager, Public Sector Account Management – SLED, FED
Manager of Public Sector Account Management leading SLED & FED teams at Keeper Security. Overseeing sales activities to inspire achievement of sales targets in cybersecurity market.
Account Manager
Account Manager at Keeper Security managing B2B sales and expanding client relationships in cybersecurity solutions. Looking for driven candidates with SaaS sales experience and strong technical skills.
Global Account Manager – Seattle, WA / Southern, CA
Global Account Manager for HPE Networking responsible for driving value and revenue for large global accounts. Managing and developing account plans to increase market share while maintaining customer loyalty and integrity.
Federal Account Manager – Air Force & Space Force
Account lead for Air Force and Space Force accounts at HPE, driving value and maximizing revenue while managing key customer relationships.
Associate Account Manager – Federal, HPE Networking
Federal Associate Major Account Manager driving sales of networking solutions to federal government. Collaborating across teams to manage relationships and ensure successful procurement.
Sales Development and Partnerships Representative – Bilingual, Portuguese/Spanish
Sales Development Representative generating leads and developing strategies at ABC Fitness. Engaging potential clients and scheduling meetings for the sales team.
Enterprise Partner Account Manager – HR/HCM, PEO & Broker Ecosystem
Enterprise Partner Account Manager overseeing partnerships in the HR/HCM ecosystem for Mitratech. Focused on revenue growth through partner channels and collaboration with cross-functional teams.
Territory Manager – MedTech
Territory Manager at CVRx blending market development and hands-on technical support for therapeutic applications. Seeking someone with strong sales skills and medical device experience in Philadelphia area.
Sales Account Manager – Off-Price Retailer
Sales Account Manager dedicated to managing off-price retail accounts and driving growth at Petra Brands. Collaborating with teams to deliver successful product assortments for the discount retail landscape.
Global Account Manager
Global Account Manager for HPE Networking focusing on strategic growth in large accounts. Responsible for developing sales pipelines and managing client relationships to maximize revenue.
Senior Account Manager – Regulated, Medical Markets
Senior Account Manager responsible for driving growth for Teknor Apex’s TPV and TPE portfolio. Managing territory and customer base while identifying new business opportunities in healthcare and regulated markets.