Bilingual Account Manager – Inside Sales, Spanish/English
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Job Description
Bilingual Account Manager driving outbound sales for Aromar home fragrance brands. Growing accounts, opening retail and distribution channels, and managing pipelines remotely.
Responsibilities:
- Build and manage a pipeline of new and existing customers
- Make high-volume outbound calls to existing customers and qualified prospects to generate orders and uncover growth opportunities
- Maintain and grow existing customer relationships
- Build value-based selling strategies that reinforce brand positioning and protect pricing and margins
- Identify, research, and open new sales channels including retailers, distributors, and emerging market opportunities
- Expand product assortment and brand penetration within current accounts
- Introduce new products, seasonal programs, and promotional initiatives
- Manage orders in the CRM/ERP system and maintain detailed account notes and activity tracking
- Collaborate with marketing and operations teams on launches, promotions, and customer onboarding
- Follow up on leads, samples, and opportunities through the sales funnel
- Meet or exceed sales targets, pipeline activity goals, and outbound call metrics
- Track pipeline growth, opportunity conversion, account acquisition, channel development, revenue growth, average order value, brand portfolio penetration, price integrity, and margin performance
Requirements:
- Fluent in Spanish and English (required)
- 2+ years of inside sales, account management, or outbound sales/calling experience
- Consumer goods, home, fragrance, or lifestyle brand experience preferred
- Proven ability to build and manage a sales pipeline from prospecting through closing and reorders
- Strong outbound calling skills and confidence engaging decision-makers
- Demonstrated ability to sell on value rather than price while holding margin
- Self-motivated, goal-oriented, and comfortable in a fast-paced sales environment
- Strong research skills to identify new accounts and sales channels
- Proficiency with CRM systems and order management tools
- Excellent communication, negotiation, and organizational skills
- Ability to manage multiple accounts and priorities
- Ability to close sales
Benefits:
- Medical
- Dental
- Vision
- STD
- LTD
- Life Insurance
- 401k
- Growing company expanding into new markets
- Hands-on role with real impact on revenue and customer growth
- Fast-paced, team-oriented environment
- Opportunity to help scale a growing home fragrance brand with expanding sales channels
- Direct impact on revenue, brand positioning, and customer growth
- Performance-driven role with room for advancement
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