Business Development Manager
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Job Description
Business Development Manager responsible for building a retail portfolio and managing key accounts for a fintech pioneer. Driving strategic relationships and revenue growth in the CEE regions.
Responsibilities:
- Own the full sales cycle: prospecting, qualification, solution presentation, RFP management, negotiation, and contract signature
- Formulating and executing strategic plans to achieve targeted revenue, margin, and expansion goals
- Manage and develop the accounts you sign, driving renewals, upsell and cross-sell opportunities to increase revenue and margin
- Maintaining up-to-date account plans, structured sales pipelines, and clear action roadmaps
- Acting as the primary advisor and key contact, cultivating multi-level relationships across client departments
- Proactively managing contract renewals, handling escalations, and resolving client issues to ensure long-term satisfaction
- Leading discussions on commercial terms, pricing models, and service agreements
- Working alongside pre-sales, product, operations, and success teams to deliver customized payment solutions
- Tracking retail sector trends, client needs, and competitive movements across the CEE regions
- Feeding client insights back to internal product and marketing teams to shape future solution roadmaps
- Partnering with European colleagues to align strategies for multinational retail accounts
Requirements:
- Master’s degree in Business, Sales, Marketing, or a related field
- 8+ years of B2B sales experience with a proven track record in key account management or business development within retail, payments, fintech, or technology sectors
- Experience building a portfolio from scratch, generating new business, and then growing/retaining the accounts you sign
- Track record of managing large, complex accounts and consistently exceeding sales targets
- Exceptional negotiation, presentation, and communication skills
- Fluency in both Polish and English
- Strong analytical, strategic, and problem-solving mindset
- Ability to work autonomously, balance competing priorities, and navigate matrixed environments
Benefits:
- Attractive base salary paired with an uncapped commission scheme
- Premium company car fully covered with a fuel/charging card for business and personal use
- Collaboration with a diverse team in an inclusive culture valuing trust, sustainability, and personal growth
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