Business Development Manager
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Job Description
Senior business development professional creating new pipelines through various channels for gaiia's OSS/BSS software tailored for U.S.-based CSPs. Operating in a relationship-driven market where credibility matters.
Responsibilities:
- Own new pipeline creation across multiple channels: outbound, events, partnerships, customer referrals, and other creative, high-yield approaches.
- Proactively engage target CSPs through cold outreach, warm introductions, and industry networking.
- Take responsibility for pipeline results, not just activity — meetings that convert, opportunities that progress.
- Manage outreach into a defined account list (2,000-3,000 CSPs), prioritizing accounts most likely to be in market.
- Work closely with sales leadership to refine targeting, messaging, and timing based on what’s working.
- Use industry events, conferences, and hosted dinners as a core pipeline lever.
- Act as gaiia’s primary on-site presence at events: running the booth, hosting conversations, and leading dinners.
- Proactively identify and engage target prospects ahead of events to drive meetings, booth traffic, and dinner attendance.
- Ensure strong post-event follow-up that turns conversations into qualified opportunities.
- Partner with an internal events/marketing function that handles logistics, sponsorships, and execution details.
- Build and maintain strong relationships with industry partners, consultants, and influencers who can drive introductions and referrals.
- Develop repeatable referral and partner-led pipeline motions over time.
- Represent gaiia as a credible, trusted presence in the CSP ecosystem.
Requirements:
- 5+ years of experience in business development, sales, or a similar role; telecom, CSP, or infrastructure experience is a strong plus.
- Proven ability to generate pipeline in a small or mid-sized TAM where precision matters more than volume.
- Comfortable with outbound work — calls, emails, follow-ups — while operating at a senior level.
- Strong relationship builder who can earn trust quickly in in-person and remote settings.
- Highly self-directed, accountable, and comfortable owning outcomes with minimal oversight.
- Willing and excited to travel and be the face of gaiia at industry events.
Benefits:
- Flexible 25-days of vacation.
- Stock Options Plan.
- Group Insurance.
- Telemedicine.
- Flexible working hours & all-remote work.
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