Regional Director, Business Development – National Sales
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Job Description
Regional Director leading business development to create demand and revenue for Hyatt's hotels. Partnering with teams to build a high-performing business development function across the Americas.
Responsibilities:
- Lead a team of Business Development Managers responsible for creating new demand, winning share, building qualified pipeline, and converting high-potential opportunities into revenue for Hyatt branded hotels.
- Partner closely with hotel and regional leadership, analytics, and National Sales colleagues to position Hyatt to win more consistently against our competitors.
- Set clear expectations, drive accountability against key performance indicators, and partner closely with hotel, regional, and analytics leaders to identify growth opportunities and deliver top-line results.
- Provide day-to-day leadership to assigned Business Development Managers, creating clarity around priorities, performance expectations, and revenue-producing activities.
- Coach the team on prospecting, lead qualification, account research, pipeline creation, stakeholder engagement, negotiation, conversion strategy, and CRM discipline.
- Own team performance against revenue targets, pipeline generation goals, qualified lead and opportunity volume, account activation, new business production, conversion metrics, CRM activity, and productivity standards.
- Recruit, interview, hire, and onboard new Business Development Managers as the team continues to scale.
- Mentor the team on efficient use of key industry tools, including Agency 360+, Knowland Group, LinkedIn Sales Navigator, and other platforms used to identify and capture revenue opportunities.
Requirements:
- Significant business development, sales, or commercial leadership experience with demonstrated success acquiring new business and converting qualified pipeline into revenue.
- Business development leadership experience, including leading, coaching, and developing high-performing sales or business development teams.
- Experience leading remote or distributed teams with clear expectations, consistent performance management, and strong associate engagement.
- Demonstrated ability to own and deliver against revenue targets, pipeline generation goals, qualified opportunity volume, account activation, new business production, conversion metrics, CRM activity, and team productivity standards.
- Ability to partner effectively with hotel leadership, regional leadership, analytics, and cross-functional stakeholders to drive aligned business outcomes.
- Hospitality industry experience; hotel experience is beneficial but not required.
- Bachelor’s Degree preferred, preferably in Business, Hospitality, Hotel Management, or a related field.
- Previous Strategic Account Management experience.
- Multiple hotel, brand, or market experience.
Benefits:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
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