Business Development Representative
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Job Description
Business Development Representative increasing SQL volume and improving lead quality for dental practices. Engaging and nurturing inbound leads while collaborating within a supportive work culture.
Responsibilities:
- Increase SQL volume, improve lead quality, and accelerate pipeline by engaging, qualifying, and nurturing inbound and marketing‑generated leads.
- Respond to inbound leads within defined SLAs (hot leads <5 minutes).
- Execute multi‑channel outreach (call, SMS, email, voicemail, LinkedIn).
- Personalize outreach based on lead source, behavior, and ICP fit.
- Follow structured cadences for each lead type (FB lead form, webinar, download, referral, etc.).
- Conduct discovery to determine fit based on: Practice size, Revenue, Decision‑maker status, Current marketing challenges, Timeline, Budget alignment, Tech stack.
- Document qualification notes clearly in HubSpot.
- Share relevant case studies, videos, and resources.
- Explain the value proposition clearly and confidently.
- Warm leads before handoff to Sales.
- Re‑engage cold leads. Follow up on no‑shows. Push stalled deals forward with helpful content. Identify buying signals early.
- Report weekly on: Lead quality by source, Objection trends, Messaging resonance, Content gaps, Opportunities for workflow optimization
Requirements:
- High school diploma or equivalent
- 1–3 years in BDR/SDR, inside sales, or customer‑facing role
- Experience in Microsoft Word, Excel, and Google Docs
- Comfortable with CRM (HubSpot preferred)
- Exceptional communicator (verbal and written)
- Excellent customer service
- Ability to effectively manage resources
- Driven to deliver results
- Highly organized
- Collaborative relationship builder
- Possess strong attention to detail
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- Sick Time
- Life Insurance
- Short and Long Term Disability
- 401k with match
- $1000/month in bonus opportunities
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