Director – Enterprise Client Partnerships
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Job Description
Director managing enterprise client partnerships driving revenue and customer success in SaaS. Overseeing strategic relationships and expanding account growth with large enterprise clients.
Responsibilities:
- Act as the executive sponsor and primary point of contact for high-value enterprise customers.
- Build deep, trusted relationships with CXOs and senior stakeholders across client organizations.
- Identify and execute opportunities for account expansion, including cross-sell and upsell initiatives.
- Own commercial outcomes for assigned accounts, including renewals, expansions, and revenue forecasting.
- Oversee onboarding and enterprise-scale rollouts, ensuring smooth implementation and rapid adoption.
- Partner with delivery, product, and technology teams to ensure commitments are met with high quality.
- Lead enterprise pitches, solution positioning, and commercial negotiations for new and existing accounts.
- Monitor industry trends, customer feedback, and competitor activity to inform account strategy.
Requirements:
- Min Experience: 9 years
- Strong experience working across complex enterprise environments with multiple stakeholders.
- Bachelor’s degree in Business, Technology, Engineering, or a related discipline.
- Proven ability to grow and retain large accounts through consultative engagement and value delivery.
- Experience collaborating closely with presales, solution engineering, or delivery teams.
- Comfort in fast-paced, matrixed organizations with multiple parallel priorities.
- Solid understanding of SaaS delivery models, integrations, and enterprise implementation cycles.
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