Director of Business Development, Credentials
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Job Description
Director of Business Development at Wavelynx Technologies, focusing on Wallet and Physical Credential revenue streams. Managing partner relationships and program success while fostering growth opportunities.
Responsibilities:
- Deliver on Wallet Partner & Physical Credential Revenue Growth: Identify opportunities to grow recurring Wallet & Physical Credential (specifically with a focus on LEAF Verified) revenue from new and existing Wallet partners and implement co-sales and co-marketing programs.
- Report on partner revenue trends and provide regular updated Wallet revenue forecasts.
- Proactively identify net new Wallet & LEAF end user projects and introduce partners to deliver solutions.
- Educate integrator community on Wallet/Reader bundled offers and track bundle performance.
- Serve as a primary point of contact for our Wallet & LEAF Credential partners, establishing regular cadence, addressing inquiries, and providing support.
- Manage participant enrollment, registration, and communication processes.
- Foster a positive and inclusive environment for all program participants.
- Track participant attendance, engagement, and progress.
- Identify new strategic partnerships with an emphasis on IT credential ecosystem providers/FIDO2.
- Manage any applicable program budgets and track expenses related to program execution.
- Coordinate and collaborate with internal departments (e.g., marketing, communications, product) to ensure smooth program operations.
- Maintain accurate program records, databases, and documentation.
- Ensure compliance with all relevant organizational policies and procedures.
- Coordinate and support program staff, volunteers, or facilitators involved in program delivery.
- Provide clear direction, training, and ongoing support to team members.
- Foster effective communication and collaboration within the program team.
- Collaborate with other Program Managers and provide coverage for team members during leave.
- Collect data and feedback related to program implementation.
- Assist in the evaluation of program effectiveness and identify areas for improvement.
- Contribute to the development of program reports and presentations.
- Build and maintain positive relationships with Wallet/Credential partners and stakeholders involved in program delivery.
- Represent Wavelynx in relevant community meetings and events as needed.
Requirements:
- Bachelor's degree in Business Management or related field.
- 5 + years in account or partner management.
- Proven experience successfully executing partner-based programs, ideally in the physical access control industry.
- Strong organizational, time management, and project management skills.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Google Suite and HubSpot CRM.
Benefits:
- Eligible for the company retirement program after 30 days, featuring a 6% 401(k) match with 100% immediate vesting.
- Great rates on company-sponsored medical, dental, and vision insurance, with HSA-eligible plans available.
- We prefer to build talent from within, offering a $2,500 educational grant and substantial career advancement opportunities.
- In the last year, over 30% of our team members received a promotion.
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