Director of Program Operations – Infrastructure
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Job Description
Director of Program Operations designing operational engine for AI-enabled cardiovascular care. Collaborating with clinical and product teams to implement scalable workflows and operational systems.
Responsibilities:
- Design and build the operational engine behind Chamber's AI-enabled cardiovascular care programs.
- Partner closely with clinical and product teams.
- Translate clinical protocols into scalable workflows.
- Operationalize how clinical criteria are applied to risk-stratify populations.
- Build the systems that allow Chamber's care model to operate at scale across multiple payer contracts and markets.
- Own staff training and onboarding.
- Standardize the operating model as the company grows.
Requirements:
- 5–10+ years of experience in healthcare, with a background in operations, program design, program management, process improvement, or an adjacent field. Value-based care, population health, or managed care experience strongly preferred.
- Demonstrated experience designing and building programs or operational systems
- Strong process design and documentation skills
- Proven ability to work cross-functionally across clinical, product, and operational teams without needing organizational authority to get things done.
- Experience embedding technology into care delivery workflows, including AI tools, automation, or care management platforms.
- Analytical thinker who uses data to make decisions and measure impact.
- Strong communicator and collaborator who can align diverse teams toward shared goals.
- Passionate about improving outcomes for cardiology patients and providers.
Benefits:
- Annual leave
- Medical insurance
- Professional development opportunities
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