Enterprise Account Manager
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Job Description
Manage key enterprise accounts for EROAD, driving retention and growth through strategic account management and partnership building. Collaborate with teams to deliver value to clients.
Responsibilities:
- Manage a defined portfolio of mid-to-large enterprise accounts with full accountability for retention, expansion, and commercial growth
- Build and maintain multi-threaded relationships across customer operations, finance, and executive levels
- Develop and execute structured account plans aligned to customer business priorities
- Lead contract renewal strategies, negotiating terms and securing long-term commercial partnerships
- Collaborate closely with Sales Engineers, Marketing, and Customer Success to deliver differentiated value throughout the customer lifecycle
- Own pipeline generation, opportunity progression, and deal closure within your territory
- Maintain impeccable Salesforce hygiene for all opportunities
- Monitor and manage the commercial health of your account portfolio
- Create and execute quarterly growth plans for nominated accounts
- Uphold EROAD's values of safety and compliance in all customer engagements
Requirements:
- Minimum 5 years' experience in enterprise account management, strategic sales, or territory leadership roles
- Proven ability to lead and win complex, multi-threaded sales cycles using qualification frameworks such as MEDDPICC
- Strong negotiation skills with experience managing tenders, procurement processes, pricing objections, and margin trade-offs in value-based deals
- Deep understanding of financial drivers, including ROI modelling, payback periods, and unit economics
- Proficiency with Salesforce or equivalent CRM platforms
- Demonstrated experience building and executing structured account and territory plans that deliver predictable, profitable growth
- Exceptional communication, storytelling, and stakeholder engagement skills
Benefits:
- Funded medical insurance plans
- Recognition programs
- EAP offerings
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