Enterprise Account Manager
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Job Description
Enterprise Account Manager developing customer relationships and strategic solutions in the localization industry. Focused on expanding client accounts and ensuring satisfaction in a fully remote role.
Responsibilities:
- Expand the relationships with existing customers
- Identifying and seeking out new lines of business
- Developing strategic and strong relationships
- Acquiring a thorough understanding of key customer needs
- Partner with the sales team in onboarding new customers
- Maintaining a clear and open line of communication with customers
- Ensuring profitability and success of accounts
- Resolve any issues and problems faced by customers
- Prepare regular reports of progress and forecasts
Requirements:
- Proven experience as enterprise/key account manager
- Past experience within the localization industry is essential
- Experience in relationship development
- Strong communication and interpersonal skills
- Excellent organizational skills
- Ability in problem-solving and negotiation
- Fluency in English and another language
- Fluency in Italian is a plus
Benefits:
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
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