Equipment Agent – Branch Operations Manager
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Job Description
Leads System Application Engineers supporting construction sales at Johnson Controls. Ensures project execution profitability, accuracy, and customer satisfaction.
Responsibilities:
- Under general direction, leads the System Application Engineers in their support of the construction sales team
- Functions as an SAE for select reps, customers and/or projects
- Ensures that assigned projects are implemented profitably, accurately, on-time, within the scope of the contract and in alignment with customer expectations
- Avoids and minimizes slippage, following up to prevent re-occurrence
- Provides training and support on project management practices and the Johnson Controls equipment order execution process
- Supports pre-sales activities, which include system configuration validation, HVAC equipment and/or controls selection for basis of design
- Supports the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team and necessary subcontractors
- Works with the sales team to maintain an effective balance between internal Johnson Controls processes, customer satisfaction and project financial results
Requirements:
- Bachelor’s degree in Engineering
- Minimum of five or more years of progressively more responsible operations management experience in the Building Construction Industry
- Five or more years of direct project management experience
- Demonstrated ability to manage a team successfully
- High-level competence in written and verbal communication
- Able to travel based upon geographical locations of assigned teams
- Computer skills experience to include: Microsoft Office suite (with emphasis on Word, Excel and Visio, Adobe Writer, and basic Windows operating system environment)
- AutoCad experience is preferred
- Good organizational skills with attention to detail
- Interpersonal skills to effectively communicate with both internal and external customers
- Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.
Benefits:
- Paid vacation/holidays/sick time - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Extensive product and on the job/cross training opportunities with outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
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