Field Engineering Intern
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Job Description
GE Healthcare field engineering intern supporting medical equipment installations and maintenance for customers in Cuiabá. Assisting engineers with diagnostics, repairs, quality documentation, and customer service.
Responsibilities:
- Provide onsite technical support for the installation and preventive and corrective maintenance of customers’ medical and healthcare equipment
- Accompany and assist field engineers in Cuiabá, MT
- Assess equipment issues and perform appropriate repairs
- Verify and approve the operational quality of equipment and systems
- Accurately and promptly document repair activities, work orders, service reports, time and expenses, preventive maintenance activities, purchase orders, and other duties
- Follow GE policies and procedures, hospital protocols, customer procedures, integrity and compliance guidelines, and EHS policies
- Communicate with customers to resolve issues and provide follow-up
- Maintain customer relationships and serve as an interface between customers and GE Healthcare organizations
- Work with the local team to deliver efficient service to assigned accounts
- Track and ensure 100% on-time calibration of test equipment
- Identify and immediately report customer quality or compliance concerns
- Assist with sales visits and communicate sales opportunities to account teams
- Support company growth in the assigned geographic area
- Participate in customer training and share best practices
- Ensure customer satisfaction according to service, response-time, performance, and quality metrics
- Properly use, conserve, maintain, and optimize company assets
Requirements:
- Technical degree, diploma, or qualification in Electrical Engineering, Electrical Technology, Electromechanics, Mechanics, Electronics, Mechatronics, Information Technology, or Telecommunications from an accredited or recognized educational institution
- Experience with the maintenance and installation of medical equipment
- Experience in customer relationship management and customer service
- Analytical and communication skills, including the ability to clearly explain technical issues to customers
- Knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Internet applications
- Valid Brazilian driver’s license, Category B
- Basic to intermediate English or technical English for reading manuals and participating in training
- Availability to travel approximately 30% of the time
- Strong planning and effective work organization skills
- High standards and commitment to quality
- Initiative, concentration, interpersonal skills, and willingness to learn and adapt
- Strong time-management and organizational skills
- Ability to multitask, prioritize, and deliver results in uncertain environments
Benefits:
- Full-time employment
- Relocation assistance is not provided
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