Field Service Engineer

Posted 9hrs ago

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Job Description

Field Service Engineer maintaining and repairing TOMRA reverse vending machines. Supporting UK recycling infrastructure rollout, customer sites, and equipment reliability.

Responsibilities:

  • Install, maintain, and repair TOMRA Reverse Vending Machines (RVMs) at customer sites
  • Support the installation, commissioning, and roll-out of new machines across the UK
  • Diagnose and resolve mechanical and electrical issues
  • Carry out preventative maintenance and reactive repairs
  • Build strong relationships with customers and site contacts
  • Travel throughout the region to support customers, with occasional overnight stays
  • Record service activities, machine status, and updates using digital systems and tools
  • Share feedback and contribute to continuous improvement
  • Develop technical knowledge and maintain high safety standards
  • Follow TOMRA Safe and LOTO safety procedures

Requirements:

  • A solid foundation in electro-mechanical systems, with an interest in learning how to analyse, test, and repair complex equipment
  • A curious and solution-oriented mindset, with strong attention to detail
  • A customer-focused approach, with clear and confident communication skills
  • Comfortable working using power tools/hands tools both independently and as part of a wider, supportive team
  • Flexibility to travel and manage your own schedule in a field-based role
  • Full UK driving licence
  • Flexibility for occasional overnight stays
  • Willingness to work approved overtime and weekends as required
  • From October 2027, availability for a rota-based shift pattern including weekend coverage

Benefits:

  • Supportive, inclusive and collaborative culture
  • Opportunities to learn, develop and broaden your experience
  • Potential to grow
  • Health insurance (with the option to add family)
  • Employer pension
  • 10% non-contributory pension contributions
  • Tenure Leave (can accrue more leave after from 5+ years of service)
  • Company Bonus
  • Paid overtime
  • Training and tools provided
  • Occasional approved overtime and weekend working