Field Service Technician
Posted 1ds ago
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Job Description
Field Service Technician providing technical assistance for global customers of vibrating equipment manufacturer. Troubleshooting in the field and overseeing equipment modifications with a focus on safety.
Responsibilities:
- Troubleshoot equipment primarily in the field and at times in the office.
- Oversee equipment modification.
- Assist and/or participate in test and tuning of equipment.
- Document service activities and results.
- Provide on-site training and preventive maintenance inspections for customers.
- Document and report any safety concerns as it relates to installation and operation of equipment.
- Promote the sale of component parts at customer sites.
- Provide constant feedback to Sales, Manufacturing and Engineering.
- Fully support the Company’s ISO objectives, policies, procedures and the GK SCOPE Program.
- Assist in research and development and demonstration activities.
- Willingness and ability to travel worldwide at any time, day or night, and the ability to travel 3 to 4 weeks at a time.
- Willingness and physical ability to work on equipment which can include climbing ladders, crawling under objects and working in harsh conditions.
- Ability to understand basic business concepts and respond to customer requests.
- Willingness to work from existing policies and procedures and ability to build technical knowledge.
- Ability to resolve problems by identifying and analyzing problems logically and comprehensively.
- Ability to take ownership and support work-related initiatives.
- Ability to interact with others in order to produce meaningful outcomes.
- Ability to read and understand engineering drawings.
Requirements:
- Bachelor's degree in Industrial Technology or equivalent experience.
- Prior experience in metalworking, power transmissions, mechanical equipment, electrical control and/or programming a plus.
- Bi-lingual abilities a plus.
- Knowledge of Microsoft office products.
Benefits:
- Annual profit-sharing incentive bonus payment
- Health and well-being programs
- Financial planning tools
- Career development
- Paid time off (PTO)

















