Field Service Technician
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Job Description
Field Service Technician performing advanced installations and repairs of windows and doors at Cornerstone Building Brands. Ensuring high customer satisfaction and collaboration with technicians and clients.
Responsibilities:
- Perform advanced field diagnostics, repairs, and installations of windows and doors.
- Lead multi-technician jobs and conduct water tests.
- Handle escalated warranty concerns and ensure customer satisfaction.
- Organize and coordinate jobs requiring two or more technicians.
- Maintain strong relationships with customers and sales teams.
Requirements:
- High School Diploma or equivalent required.
- AAMA Installation Training certification preferred.
- Valid driver’s license with ability to successfully clear an MVR check.
- 3–5 years of general construction or building material installation experience preferred.
- 3–5 years of fenestration manufacturing or installation experience preferred.
- Proficiency with hand and power tools.
- Strong understanding of installation practices for windows and doors.
Benefits:
- Health insurance
- Dental coverage
- Vision coverage
- 401k
- Paid time off
- PTO
- Paid holidays
- Life insurance
- Long term disability
- Short term disability
- Employee assistance programs
- Discount programs
- Tuition reimbursement
- Training
- Professional development
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