Healthcare Business Development Director
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Job Description
Senior Business Development Director driving commercial expansion in healthcare vertical for GoTo. Collaborating with cross-functional teams and leveraging healthcare expertise to accelerate market entry.
Responsibilities:
- Develop and execute GoTo’s healthcare vertical growth strategy by identifying target segments, named accounts, priority use cases, and revenue opportunities focused on patient engagement, compliance and analytics.
- Build and expand executive relationships within strategic healthcare accounts, leading consultative sales efforts that uncover business needs and align GoTo’s UCaaS, CCaaS, CX, and cloud communications solutions to customer priorities.
- Own complex opportunity strategy from pipeline creation through close, including account planning, stakeholder mapping, business case development, proposal strategy, negotiation, forecasting, and revenue execution.
- Establish and grow strategic partnerships with healthcare ecosystem players such as EHR vendors, system integrators, consultants, channel partners, and healthcare associations to accelerate market entry and customer acquisition.
- Partner cross-functionally with Sales, Marketing, Product, Solutions Consulting, Customer Success, and Legal to shape healthcare-specific messaging, support demand generation, and influence go-to-market priorities based on customer and market insights.
Requirements:
- 10+ years of experience in strategic account sales, enterprise sales, business development, or vertical market leadership in healthcare technology, SaaS, cloud communications, contact center, or CX environments.
- Proven success generating pipeline, penetrating strategic accounts, and closing complex, high-value enterprise deals involving multiple stakeholders and long sales cycles.
- Experience selling into or building solutions for healthcare organizations, including providers, payers, healthcare IT, telehealth, digital health, or related ecosystems.
- Strong understanding of solution-based selling, strategic account planning, and healthcare-relevant technologies and requirements, including UCaaS, CCaaS, CX, HIPAA, HITRUST, HL7, and FHIR.
- Bachelor’s degree required; MBA or advanced degree preferred.
- English required for global collaboration; additional language capabilities are a plus depending on market coverage.
Benefits:
- Comprehensive health benefits, life and disability insurance.
- Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
- Tuition and reading reimbursement programs to support your continuous learning and professional growth
- Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
- Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
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