HR Global Process Manager – HR Shared Services
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
HR Global Process Manager overseeing HR services and ensuring high-quality support for employee experience. Leading HR service delivery improvements and partnering with global HR teams.
Responsibilities:
- Manage day-to-day administration of HR services and processes ensuring consistent delivery of high-quality, accurate and timely support.
- Support a wide array of HR needs including employee inquiries and HR functional processes.
- Provide broad-based support for established systems and processes, ensuring ongoing quality control, adherence to corporate and departmental guidelines as well as adaption to meet changing employee and business needs.
- Partner with HR, COEs, and regional leaders to ensure end-to-end processes are documented and that knowledge is transferred appropriately to the HR Service Delivery team.
- Address confidential, complex and time sensitive data, process or service-related issues with a customer centric approach.
- Collaborate with other HR Global Process Owners to support HR Programs and lead improvements.
Requirements:
- Bachelor's degree in Human Resources or other related fields. (desirable)
- Demonstrable HR experience to include expertise in HR Shared Services or multi-function HR expertise (e.g., WFA, compensation, recruiting, payroll, benefits, learning, etc.)
- Experience working with enterprise-wide Customer Relationship Management portal and case management systems (Salesforce/Service Now) and Human Capital Management (Workday) technology solutions.
- Experience with continuous improvement methodologies, project management, and process documentation.
Benefits:
- Private medical care
- Life insurance subsidized by employer
- Private pension (3.5% employer contribution); enrollment possible after 3 months of employment
- Multicafeteria system – MyBenefit
- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
- Learn: Have access to a wealth of learning resources, including our digital learning portal.
- Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
Similar Jobs
HR Business Partner – Region 1
Regional People and Culture Business Partner responsible for HR policies and onboarding of new team members at airports. Collaborating with corporate People & Culture to enhance HR practices.
Human Resource Generalist – Onboarding, Compliance
HR Generalist managing end-to-end onboarding processes and compliance for Smart Tech Contracting. Supporting employee experience and adherence to employment regulations with efficiency.
HR Specialist
HR Specialist supporting the Veterans Health Administration’s workforce planning and data analysis for RISE Implementation initiative. Contributing to personnel realignment and documenting current staffing models.
HR Business Partner
HR Business Partner providing strategic consulting to support business goals in a growing nursing school. Collaborating with leadership and enhancing employee engagement and productivity.
Senior HR Business Partner
HR Business Partner supporting business performance through talent management and organizational effectiveness at Newfold Digital. Collaborating with leaders and HRBP Manager to enhance employee experience.
Senior Human Resource Business Partner
Senior HR Business Partner overseeing the employee lifecycle at MeridianLink. Actively involved in HR project implementation and employee relations management.
Senior Human Resources Business Partner
HR Business Partner driving talent attraction and developing organizational culture at Hand Talk, a company focused on accessibility.
Principal, Talent Management Programs
Principal role in talent management programs at Voyager Technologies, Inc. Designing performance systems and managing succession planning for organizational growth.
Junior HR Associate
Junior HR Associate managing recruitment and employee relations for marketing roles at FyerX. Responsible for onboarding, HR policies, and employee support.
HR Assistant
HR Assistant handling HR tasks in a full-time remote role for a United States based company.
HR Generalist
HR Generalist supporting recruitment, onboarding, benefits administration, and employee relations for AppGate's growing team in a remote setting.
Business Expert – Human Resources, Talent
Business Expert - Human Resources & Talent at xAI, supporting AI systems through data annotation and HR expertise. Fostering collaborations to improve AI capabilities and deliver impactful data.
Senior Employee Relations Investigator
Senior Employee Relations Investigator responsible for investigating violations of company policies. Collaboration with HR and Legal teams to support employee relations at Papa John’s.
Senior HR Services Coordinator – Quality and Training
Senior HR Services Coordinator performing audits and supporting HR transactions for Amentum. Contributing to data management and employee lifecycle processes in a remote capacity.
Director, HR Shared Services
Director of HR Shared Services responsible for orchestrating technology-enabled global HR delivery models at Genesys. Leading team to enhance employee experience through automation and efficient service delivery.
Employee Relations Consultant
Providing expert employee relations advice at BMO while ensuring compliance with HR policies and regulations. Supporting employee relations initiatives and developing solutions aligned with business strategy.
Senior SuccessFactors Consultant – Core HR
Senior Consultant leading SuccessFactors Core HR implementations for a consultancy in the SAP field. Full remote position with a focus on delivering quality solutions.
HRIS Manager
HRIS Manager responsible for Workday system support and configuration at Sumitomo Pharma America. Collaborating with HR, IT, and Finance to ensure system effectiveness and compliance.
HR Shared Services Analyst
HR Analyst in charge of employee data management and onboarding processes for HR. Collaborating with diverse teams in a remote work arrangement.
HR Shared Services Lead
HR Shared Services Lead building a new centralized HR function for a leading global tools company. Directing service delivery and employee experience improvements for operational excellence in Poland.