Implementation Director – Nursing
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Implementation Director managing healthcare technology deployments for Abridge, ensuring timely project delivery and maintaining stakeholder trust and satisfaction.
Responsibilities:
- Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships.
- Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.
- Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization.
- Identify and manage project risks and issues, and develop contingency plans as needed.
- Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner.
- Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals.
- Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment.
- Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support.
Requirements:
- Have a track record of driving successful healthcare technology implementation projects from initiation to completion.
- Excel at communication and can synthesize information in a concise way.
- Are extremely organized and detail oriented. You’re able to manage multiple priorities at once, while maintaining attention to detail and quality.
- Can work with speed and are results driven. You seek continuous process improvement, driven by efficiency. Your role will involve rapid decision-making, quick execution, and maintaining an unwavering commitment to precision and quality in every aspect of implementation.
- Build strong relationships with various stakeholders at our partner sites, to ensure a long lasting partnership.
- Have the ability to smell smoke and escalate early, with proposed solutions.
- Are creative and scrappy with strong problem solving skills, tactful conflict resolution skills, and a bias to action.
- Have 3+ years of experience in project management, with a focus on software deployment and implementation at B2B companies.
- Experience implementing electronic record systems and leading through build and testing phases. (Epic is a definite plus.)
Benefits:
- Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
- Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Paid Parental Leave: Generous paid parental leave for all full-time employees.
- Family Forming Benefits: Resources and financial support to help you build your family.
- 401(k) Matching: Contribution matching to help invest in your future.
- Personal Device Allowance: Tax free funds for personal device usage.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
- Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
Similar Jobs
Director – IT Examiner
IT Examiner performing risk-focused statutory examinations regarding IT governance and controls for insurance regulators. Evaluating cybersecurity risks and conducting multiple examinations across clients.
Senior Director – Commercial Consulting, Life Sciences
Senior Director leading commercial consulting for life sciences organizations. Driving strategic problem solving and client partnerships to optimize commercial success in biopharmaceutical and medical sectors.
Director, Omnichannel Strategist – Life Sciences
Omnichannel Strategist designing customer engagement strategies across digital, field, and in-person touchpoints for life sciences. Collaborating with cross-functional teams to ensure data-driven integration.
Global Senior Director – Commissioning
Sr. Director of Commissioning managing global standards for commissioning processes in data centers. Collaborating with regional managers to ensure implementation and quality across global projects.
Director – Positive Associate Relations
Director of Positive Associate Relations at Family Dollar leading HR strategy and employee engagement initiatives. Establishing labor relations while managing HR teams and programs in the United States.
Director of Case Management
Directing hospital case management operations, implementing best practices and performance efficiency. Collaborating with leadership to enhance patient throughput and care in hospitals.
School Director
School Director for Texas Virtual Academy managing educational strategies and compliance with federal, state, and local agencies. Leading operational processes, staff development, and student outcomes with a focus on inclusion.
Director, Enterprise Applications – Oracle
Director of Enterprise Applications overseeing transition from Oracle EBS to modern SaaS platforms. Leading complex system migrations including NetSuite, Workday, MuleSoft, and Salesforce.
Director of Implementation, US Employer Middle Market
Implementation Director leading client implementations and overseeing a high-performing team for US Employer, Evernorth. Driving transformative initiatives and supporting middle market clients.
Director, Business Continuity and Disaster Recovery
Director of Business Continuity & Disaster Recovery at Amgen, leading enterprise resilience capabilities and strategic initiatives in response to disruptive events. Overseeing modernization and governance in BCDR programs.
Director, Encompass LOS
Director, Software Engineering leading the Loan Origination System strategy at CrossCountry Mortgage. Overseeing administration and support teams to ensure operational efficiency in a high-volume environment.
Impact Team Director – Rooms
Director of Rooms managing hospitality team and operations for Crescent Hotels & Resorts. Responsible for guest satisfaction, financial targets, and team development in the Rooms Division.
Director, Proposals
Director of Proposals responsible for leading proposal development and budgeting at ClinChoice. Requires CRO experience and expertise in strategic project management.
Associate Director/Director, Strategy, Real World Evidence, Late Phase
Leading real world evidence strategies and solutions at Syneos Health. Collaborating across teams to drive growth and ensure customer satisfaction in drug development.
Executive Director, Strategic Market Insights
Executive Director leading market insights strategy for Ionis Pharmaceuticals. Shaping brand and portfolio decisions to drive competitive advantage and innovation in RNA therapies.
HEOR Director, Field
HEOR Field Director for Acadia Pharmaceuticals developing relationships with Managed Care and Payers. Involved in Health Economics & Outcomes Research activities in the field and accountable for scientific discussions.
Assistant Director, Analytics
Assistant Director for Analytics leading the analytics team at SEIU. Advising on targeting, membership trends, and program evaluation while mentoring analysts.
Impact Team Director
Director of Rooms overseeing all aspects of the Rooms Division at Crescent Hotels & Resorts. Leading teams and ensuring high guest satisfaction with operational excellence.
Director, Managed Care
Director, Managed Care overseeing contracting activities and payer strategy at City of Hope. Leading operational efforts to promote patient access and achieve revenue goals in a healthcare environment.
Associate Director, Biostatistics – MedTech Surgery
Associate Director Biostatistics leading a team to develop statistical strategy for MedTech Surgery. You'll ensure scientific integrity in clinical trials, guiding expert statistical capability.