Key Account Executive
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Job Description
Key Account Executive responsible for B2B sales of packaging products and services. Collaborating with various teams to drive revenue growth and enhance customer relationships.
Responsibilities:
- Identify and sell consultatively to prospects, targets and/or existing accounts regarding the variety of packaging solutions Gadge offers, including our value-proposition and service model
- Develop and formalize strategies to expand business with existing and new accounts
- Develop annual business plan with key strategies to meet or exceed individual sales quotas
- Maximize opportunities resulting in a shift of market share from local or national competitors to Gadge through our differentiation of services and product offerings
- Continually attain and present packaging products knowledge to customers
- Manage a robust pipeline of qualified leads and opportunities through various channels and grow customer base proactively with potential new leads, customer referrals, and outreaches
- Track, and maintain sales pipeline, leads, and new opportunities in Salesforce, and provide ongoing reporting of progress win/loss, and strategize to improve close rates
- Successfully lead packaging audits as required to identify process and productivity improvements that will lead to cost saving initiatives and a value-based sales proposition for the customer
- Craft and deliver detailed customer presentations and Request for Quotes (RFQs)
- Achieve short-term and long-term sales targets and goals as established collaboratively with management
- Develop and nurture relationships with existing customers, provide exceptional service, and identify potential new opportunities to expand existing accounts
- Serve as primary point of contact to service customers’ overall requirements; partner with Customer Experience to establish SLAs, customer requirements, etc.
- Provide internal teams with updates and reports based on customer needs, challenges, interests, competitive activities, and potential for new products and services
- Collaborate and share information with all appropriate groups throughout the organization to yield successful outcomes, including ensuring new product development progresses and reducing aged inventories
- Submit and adhere to company requirements for customer documentations and other reporting requirements (e.g., Expense accounts, Salesforce, Aged Inventory, Accounts Receivable, etc.)
Requirements:
- Bachelor’s degree required
- 7 – 10 years of Business-to-Business (B2B) Sales, preferably in packaging industry
- In-depth knowledge of various types of corrugated boxes, paperboard boxes, flexible packaging, and packaging equipment
- General knowledge of manufacturing, warehousing, trucking and logistics, supply chain fundamentals
- Proven ability to achieve and exceed sales quotas and to expand customer base
- Strong understanding of market dynamics and requirements, or the ability to quickly develop market and industry knowledge
- Demonstrated success expanding network of customer relationships and existing customer businesses
- Data analytics skill set and financial business acumen to build insight-driven strategies that support informed decision-making and business growth
- Experience using Salesforce CRM and for reporting analytics
- Proficiency of Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint)
Benefits:
- A competitive salary, including annual cash performance bonus and commission
- Your health is important! We offer excellent healthcare (medical, dental, vision) benefits with national providers, short-term and long-term disability insurance, life insurance, employee assistance program, and mental health support programs such as Talkspace and Sondermind
- We provide paid time off including company paid holidays
- We care about your future and offer 401(k) retirement savings plan
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