Key Account Executive
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Job Description
Key Account Executive growing SaaS and cloud sales for Axon’s public-safety technology ecosystem. Managing major agency accounts across the Southeast territory and driving revenue growth.
Responsibilities:
- Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
- Develop and maintain client relationships to drive revenue growth
- Develop and execute account strategy with the account team to deliver stronger, more relevant value propositions
- Track customer activity in internal systems to execute account strategy and identify additional opportunities
- Cultivate customer relationships and ensure effective service delivery to accounts
- Understand customers’ businesses and workflows and develop contact networks within accounts
- Work with experts and specialists where required
- Oversee all account activities for the book of business
- Own account relationships and drive overall customer satisfaction for assigned accounts
- Forecast, keep management informed about accounts, gather competitor intelligence, and provide marketing feedback
- Provide customer product training as necessary
- Manage the individual expense budget
Requirements:
- Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
- Minimum of 3 years’ experience managing a book of business of Major Accounts
- Solution or consultative sales experience working within complex sales processes
- Data management experience using Salesforce (preferred) or similar CRM
- Strong understanding of Cloud and SaaS
- Able to travel 70% + (3-4 days a week on the road) including overnight travel
- Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
- Startup experience & some vertical experience
- Law Enforcement / Public Safety experience
- Team Player: collaborate with various team members regularly
- Ready to own & drive the territory
Benefits:
- Competitive On-Target Earnings and 401K with employer match
- Uncapped commissions
- Discretionary paid time off
- A supportive parental leave policy
- Ride along with real police officers in real life situations, see them use technology, get inspired
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