National Account Representative
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Job Description
Remote National Account Representative growing lacrosse team-apparel accounts for BSN SPORTS, a U.S. team sporting goods distributor. Managing customer relationships, custom designs, online team stores, and bulk orders.
Responsibilities:
- Manage and grow an assigned book of business through proactive relationship management and strategic account support.
- Maintain consistent daily communication with customers, responding to all emails and text messages within 24 hours.
- Develop and present quarterly account plans for key customers in collaboration with management to support retention and growth goals.
- Communicate positive updates and challenging issues to customers professionally, transparently, and timely.
- Partner with customers to create customized logo concepts and product designs aligned with brand standards and team identity.
- Build and manage online team stores for customer fundraising, ordering, and product distribution.
- Support accounts receivable efforts through billing inquiries and aging AR resolution.
- Participate in quarterly professional development opportunities and lacrosse industry events.
- Use approved expense budgets to foster and maintain client relationships.
- Process bulk customer orders accurately and efficiently, targeting turnaround within 12 hours or less.
- Represent LAX / BSN Sports by demonstrating company core values and the highest ethical standards.
Requirements:
- A minimum of four years of management and/or sales experience.
- A minimum of two years of industry experience.
- Lacrosse experience and product knowledge.
- Bachelor's Degree preferred.
- Sales Acumen.
- Organizational Skills.
- Communication Proficiency.
- Technical Capacity and Training.
- Collaboration Skills.
- Time Management Skills.
- Personal Effectiveness/Credibility.
- Customer Service.
- Ability to meet physical demands including prolonged periods of sitting, standing, bending, lifting, kneeling and walking.
- Some travel required.
Benefits:
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life, AD&D, and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- Access to Financial Coaching and member-owned Credit Union
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!
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