Operations Specialist
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Job Description
Operations Specialist providing interim Executive Director leadership across senior living communities. Improving staffing, financial performance, compliance, training, and resident care across a five-state portfolio.
Responsibilities:
- Serve as the temporary Executive Director at senior living communities experiencing vacancies, staffing shortages, or operational challenges
- Ensure continuity of leadership and maintain high standards of resident care and team management
- Partner with community teams to address staffing, financial, sales, and operational concerns
- Drive improvements in occupancy, expense control, team satisfaction, and resident satisfaction
- Assist with onboarding, mentoring, and training newly hired Executive Directors
- Support the professional development of existing Executive Directors through on-site coaching, best-practice sharing, and leadership training
- Ensure communities adhere to state and federal regulations, corporate policies, and industry best practices
- Assess operational performance, identify improvement areas, and implement action plans
- Enhance efficiency, revenue growth, and team effectiveness
- Collaborate with regional leadership, department heads, and corporate teams to align community operations with company goals
- Provide detailed reports and recommendations on findings and solutions
Requirements:
- Proven leadership experience as an Executive Director in a senior living environment
- Must have assisted living, memory care, and independent living experience
- Strong understanding of senior living regulations, financial management, and operational best practices
- Experience coaching, training, and mentoring leadership teams
- Ability to travel and work in communities as needed, sometimes for extended periods of time
- Strong problem-solving, communication, and decision-making skills
- Passion for senior care and commitment to maintaining high-quality standards
- Successful completion of background screening in accordance with Florida law and company policy
- Certain positions may require fingerprinting and Level 1 or Level 2 background screening
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- Life insurance
- Voluntary life insurance
- 401(k) with employer matching
- Paid holidays
- Up to 20 days PTO in the first three years
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