Payment Operations Specialist
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Job Description
Payment Operations Specialist responsible for managing daily payment flows and reconciliations. Collaborating with technology-driven teams to solve customer business problems in a fintech environment.
Responsibilities:
- Execute daily payment transaction and reconciliation activities.
- Work within a daily schedule to ensure that all activities are completed per published deadlines.
- Monitor the payment flows, perform daily account reconciliations and follow up on any discrepancies.
- Critical "problem solving" - something didn't work - where/how is it broken and idea/options for resolution.
- React swiftly to issues that may arise, to summarize facts and provide recommendations for timely resolution of critical (real money) issues.
- Create, maintain and distribute internal and external reporting, including to support any KYC, security and auditing processes.
- Work closely with other teams with Taulia Trade Technology, Taulia and other services and partners.
Requirements:
- 1-4 years payment operations experience, commercial payments preferred.
- Demonstrated understanding of global, B2B payment methods and tools.
- Demonstrated experience with large volume payment setup, initiation, and reconciliation.
- Degree in accounting, finance, economics, or business.
- Ability to use commercial banking tools and payment interfaces to create, track or repair payment transactions.
- Demonstrated experience with critical deadlines, working on a predefined schedule.
- Demonstrated ability to triage incoming issues and prioritize accordingly.
- Comfortable in a global business setting and experienced with cultural differences with customers, partners, and staff.
- Preferred: Experience in financial services, accounting, trade finance or payment operations.
- Intermediate Excel experience (e.g., Vlookup, Index Match, Pivot Tables).
- Experience with tools to collect, organize, and analyze a large volume of transactional data.
Benefits:
- Flexible work schedule
- Remote-friendly environment
- Comprehensive Insurance Coverage (Medical, Dental, Vision, Life)
- Comprehensive PTO Structure (PTO, Sick Leave, Bereavement)
- Global Parental Leave
- Company issued equipment (Laptop, monitor, etc.)
- 401k with match
- Career Development/Pathing
- EAP Program/Mental Health Advocacy
- Supportive Work Culture
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