Principal – Strategic Operations
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Job Description
Senior Manager of Strategic Operations orchestrating planning and execution frameworks at Digible. Collaborating with leadership to link operational systems to business strategy.
Responsibilities:
- Design, implement, and maintain Digible’s enterprise operating system, including planning frameworks, prioritization systems, and operational cadences that connect strategy to execution across the business.
- Own the planning process for annual and quarterly company priorities by facilitating alignment across ELT and SLT, ensuring initiatives are clearly defined, prioritized, resourced, and tracked.
- Design and manage the company’s quarterly operational business review process, providing leadership with structured insights into progress against priorities, operational performance, and areas requiring course correction.
- Maintain a clear enterprise view of strategic initiatives and cross-functional projects, ensuring leadership has visibility into progress, dependencies, risks, and overall execution health across the organization.
- Partner with leadership to identify capacity constraints and ensure project prioritization aligns with available resources and strategic impact.
- Design and maintain company-wide operational scorecards that track performance against strategic priorities and key metrics. Ensure leadership has consistent visibility into performance trends and operational health.
- Establish and manage a structured weekly reporting cadence that provides ELT and SLT with concise updates on strategic initiatives, key priorities, risks, and execution progress across the business.
- Translate operational and strategic progress into clear, digestible reporting for leadership. Maintain dashboards and reporting frameworks that connect company initiatives, KPIs, and operational performance.
- Own and evolve the systems used to manage enterprise planning and execution (EOS frameworks, Notion, project management tools, etc.), ensuring they support clarity, transparency, usability, and adoption across the company.
- Establish and maintain leadership operating rhythms including planning sessions, initiative reviews, and operational checkpoints that keep the organization aligned and moving forward.
- Own the evolution of Digible’s enterprise operating system, ensuring it scales with the company’s growth and priorities. Drive change management across the organization by introducing and refining planning processes, tools, and operating rhythms.
Requirements:
- 5+ years of experience in program management, business operations, strategy & operations, or consulting
- Proven experience managing complex cross-functional initiatives across leadership teams
- Strong experience designing or managing planning frameworks and operational cadences
- Exceptional facilitation and communication skills with the ability to confidently lead discussions with executive and senior leadership teams
- Demonstrated ability to command a room, guide high-stakes conversations, and drive alignment among senior stakeholders
- Strong executive presence with the ability to engage, challenge, and influence leaders in a collaborative and constructive way
- Strong organizational and project management skills across multiple concurrent initiatives
- Data fluency with the ability to synthesize insights and communicate progress clearly.
Benefits:
- 4-Day Work Week (32 Hour Work Week)
- WFA (Work From Anywhere) OR 1 Day / Week Remote
- Annual Bonus Opportunities
- 3 weeks PTO as well as Sick Leave and Bereavement
- 11 paid holidays
- 401(k) + Match
- 75% employer paid health benefits (Medical, Dental, Vision)
- $75/month reimbursement for Physical Wellness
- $75/month reimbursement for Mental Wellness
- $1000/year travel fund for employees who have been with Digible 3+ years
- Dog-Friendly Office
- Paid Parental Leave
- Monthly Social Events
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