Project Manager
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Job Description
Project Manager overseeing complex software implementations for enterprise clients in biotech industry. Driving operational efficiency and success of AI platform delivery.
Responsibilities:
- Apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members’ time and efficiency in delivering project goals.
- Work with enterprise and strategic account teams to ensure projects are delivered on time or early, as well as at or below budget.
- Liaise with customer PMOs to ensure best practices across the partnership and provide guidance to ensure Benchling project success.
- Enable Global Program Managers and Account Executives on enterprise programs to be focused on strategic delivery and expansion while you drive project day to day operations.
- Lead the activities of the Benchling project team and drive execution of the project plan.
- Set clear expectations with internal and external team members, and hold them accountable for schedules and project results.
- Lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation.
- Actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses. Serve as an internal partner to the Benchling financial organization.
Requirements:
- Familiarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology, waterfall, and hybrids)
- Demonstrated successful software project management experience and training with >2 years experience (PM) in the life sciences R&D industry
- At least 3 years of software implementation experience, preferably with a SaaS software company
- BA or BS in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology
- Experience using advanced collaboration and task-centric tools (e.g. Smartsheet, Slack, Salesforce, MS Project, etc.)
- Experience building out new processes, tools and communicating these out to an organization
- Experience leveraging AI tools to optimize or automate project management tasks
- Exceptional communication and organizational skills; comfortable presenting in high pressure settings
- Strong work ethic, multi-tasking and time management
- Proven skills at contingency planning
- Experience in managing customer expectations
- Working knowledge of software delivery risk management
- Ability to work at customer sites, or in the Zurich office based on customer and project needs. Expected travel 25%.
Benefits:
- Full-time employees outside the U.S. enjoy a comprehensive benefits program tailored to their region of residence.
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