Project Manager
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Job Description
Primary point of contact for clients managing eDiscovery projects at KLDiscovery. Ensuring timely delivery, quality, and compliance standards with a focus on client expectations.
Responsibilities:
- Successfully manage the end-to-end delivery of multiple concurrent eDiscovery projects, overseeing all phases from initiation and planning through execution, review, and final delivery.
- Act as the primary point of contact for clients, ensuring projects are delivered on time, within scope, and to quality and compliance standards.
- Acts as a trusted advisor to clients and internal teams, providing informed guidance that supports strategic decision making and strengthens long-term relationships.
- Apply strong technical and procedural knowledge of eDiscovery alongside sound project management discipline to achieve efficient, defensible, and client-focused outcomes.
- Provide complete and timely communications to KLDiscovery clients ensuring that at all levels of the client organization, the project status is understood
- Provide appropriate work directions to all internal KLDiscovery personnel assigned to execute the project
- Act as a liaison between internal KLDiscovery personnel and KLDiscovery’s clients to facilitate successful project completion
- Facilitate project meetings and internal communication between KLDiscovery staff to ensure projects are completed correctly and on time
- Carry out all appropriate processes and procedures to ensure correct forecasting of revenue and invoicing of client projects
- Work with sales to help plan projects and ensure they are scoped in a cost-effective manner
- Provide project-specific reporting as required by the client and internal stakeholders
- Develop relationships with appropriate client representatives
- Work well under pressure with a small, diverse, and dedicated team of professionals
Requirements:
- 1 – 3 years eDiscovery project management, in a fast paced, client-facing role.
- Proven ability to successfully lead multiple concurrent eDiscovery projects from win to completion in a fast-paced environment.
- Ability to build long-term trust with clients through delivery excellence and exceptional interpersonal skills.
- Deep understanding of the Electronic Discovery Reference Model stages.
- Proficient understanding of data management, analytics, processing and hosting, as it relates to eDiscovery project management and best practice.
- Knowledge of data privacy laws, FRCP, GDPR, and other compliance frameworks.
- Hands-on expertise in eDiscovery tools and platforms.
- Works effectively with multidisciplinary teams, encouraging open communication and solution-focused conflict resolution.
- Strong ability to work autonomously; identifies and presents solutions; confident decision-making ability
- Strong attention to detail
- Technical aptitude and financial appreciation
- University degree or equivalent qualification preferred
- RCA (Relativity Certified Administrator) certification is a plus
- After-hours and weekend work required
- Regional travel may be required, in line with business needs
Benefits:
- Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays
- Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs
- A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together
- A surrounding team of mission-driven individuals who genuinely love what they do
- Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees
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