Project Manager
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Job Description
Project Manager delivering infrastructure and cloud operations projects for Software Mind’s enterprise clients. Coordinating teams, budgets, risk, stakeholder governance and managed-service transitions.
Responsibilities:
- Manage infrastructure and IT operations projects for enterprise clients in Western Europe, mainly managed service providers and financial institutions
- Own delivery of assigned projects, including scope, schedule, budget and quality
- Maintain the project plan, responsibility matrix, risk register and reporting to clients and internal stakeholders
- Control scope against the statement of work; identify changes, prepare change requests, and assess commercial and schedule impact
- Steer the project team with the solution architect and technical leads, and manage team capacity
- Run steering committees and status reviews, escalate decisions and manage client expectations
- Coordinate delivery with client change and release management, including maintenance windows and production teams
- Manage acceptance by agreeing criteria, coordinating testing and securing formal sign-off
- Hand delivered environments over to managed service operation, including operating model and service levels
Requirements:
- At least 5 years managing IT projects, including 3 years in infrastructure, IT operations or cloud projects
- Delivery experience in at least two of these areas: operations automation, patch and vulnerability management, observability, virtualisation or private cloud, public cloud, migration programmes
- Projects delivered both on premises and in public cloud, with an understanding of hybrid constraints
- Fixed price delivery experience: scope control, change management and accountability for project margin
- Experience with enterprise clients, running steering committees and managing stakeholders at management level
- Technical literacy to discuss architecture, automation and monitoring tooling with architects and engineers, without doing the engineering work yourself
- Command of planning, estimation, risk management and reporting in a classic, agile or hybrid model
- Experience with Jira and Confluence
- English at C1 level for running project meetings, negotiating scope and producing client documentation
- Security project experience, including infrastructure hardening, vulnerability management, security monitoring, or controls from ISO 27001, NIS2 or DORA
- Identity and access management project experience, including directory services, single sign-on and federation, privileged access management, and access reviews
- Experience transitioning environments into managed service operation, including service design, service levels and operational processes
- PRINCE2 or PMP certification with ITIL, or command of German or Dutch
Benefits:
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
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