Project Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Project Manager overseeing Patients Know Best deployments and enhancing client relationships in the UK. Collaborating with internal and external stakeholders for successful implementation and training clinical staff.
Responsibilities:
- Project Managing Patients Know Best deployments.
- Working with all internal and external project stakeholders across all work-streams (including but not restricted to: information governance, technical development and integration, comms, training).
- Ensuring knowledge and information flow seamlessly between all project stakeholders for the successful implementation of projects.
- Maintaining excellent communication with customers to ensure solid client relationships, including motivating the clinical teams to achieve project objectives.
- Working closely with our sales & engineering teams to ensure timely delivery of any contracted development work.
- Communication of realistic and achievable timelines to customers and updating all stakeholders of the PKB development roadmap including prioritisation of new features.
- Identifying potential risks or issues related to projects, mitigating those risks and developing strategies to minimise any impact on the deployment of Patients Know Best.
- Training clinical staff in the use of the PKB software.
- Assisting with digital transformation within the clinical teams - empowering and motivating clinical usage and uptake of the software and expanding and growing that usage throughout the contract.
- Supporting the customer and the PKB engineering team with troubleshooting issues that come into our service desk from our customers - this includes clinical staff, IT staff and patients using our software.
Requirements:
- Initiative and the ability to respond to fast changing customer and organisational needs, to work out the best course of action to make a project a success.
- Excellent verbal and written communication skills. This is a customer facing role and there will be online and onsite customer meetings with a variety of stakeholders as well as the requirement to produce reports.
- Proven experience of managing projects. Formal project management qualifications are not essential but you should be able to give examples of project managing complex situations.
- The ability to work effectively as part of a very cohesive and hard working multidisciplinary team - willingness to support all members of that team essential.
- Good IT skills.
- Highly organised and the ability to problem solve and to see the bigger picture as well as the detail.
- It would be ideal if you had:
- An understanding and first hand experience of working in the NHS to communicate the benefits and outcomes of deploying PKB in many clinical contexts or experience of working in a software company.
- Knowledge of the discourse around patient/health data in the UK.
- Innovative: committed to leading change management and influencing clinical working practice to find alternative ways of working using Patients Know Best.
- Experience of remote working.
- A passion for the transformation of healthcare.
Benefits:
- Outstandingly supportive and helpful environment.
- Support in your professional development and space to grow your career path in a highly innovative, fast growth company.
- Flexible working (and of course flexible work environment as we are fully remote). **#LI-Remote**
- Employee Assistance Programme
- Mobile phone allowance.
- 25 days holiday FTE plus bank holidays.
- Enhanced maternity and paternity pay and leave.
- Company social events (including internationally - our last all company meetup was in Lisbon in June 2025)
- Opportunity to really make a difference – your work will make life better for millions of patients.
Similar Jobs
Director of Project Management – Imaging
Director of Project Management responsible for leading a team in imaging equipment installations. Overseeing project delivery aligned with commercial objectives at GE HealthCare.
Project Manager
Project Manager coordinating land acquisition and management for transmission line projects at Coates Field Service, Inc. Ensuring project deliverables and land management goals are achieved efficiently.
Campaign Project Manager
Campaign Project Manager managing planning, production, and execution of membership campaigns for Trout Unlimited. Owning direct mail and coordinating digital fundraising efforts for membership engagement.
Maritime Project Manager
Plans and directs onsite hazardous waste activities at client locations. Manages personnel and ensures compliance with safety regulations and client needs.
Manager – Academic Partnerships, Project Management
Manager for academic partnerships and project management at Global University Systems, coordinating global projects across multiple time zones and stakeholders.
Senior Project Manager – Publications, Medical Writing
Project Manager managing publication projects at Syneos Health, a biopharmaceutical services organization. Collaborating with global teams to deliver high-quality publication outcomes and ensuring timelines are met.
Project Manager IV – Technical
Business Project Manager IV overseeing CDC VTrckS S/4Hanna migration and ensuring system integration and technical execution. Managing risks and cross-functional dependencies while driving collaboration among CDC stakeholders.
Senior Commercialization Project Manager
Customer-facing commercialization leader leveraging supply chain and project management expertise. Driving cost avoidance and enhancing customer trust in Ventura as a reliable, strategic supply partner.
Project Manager, People Compliance
Project Manager leading global compliance initiatives across HR functions at DraftKings. Ensuring programs are scalable and audit-ready while driving strategy and governance for employment compliance.
Customer Project Management Team Lead DI/IGT Alps
Teamlead for Customer Project Management in the DI/IGT area responsible for leading a local team and driving project success. Engage in pre-sales support and complex customer-oriented project management.
Customer Project Management Lead, DI/IGT DACH
Customer Project Management Lead managing Customer Project Manager operations in DACH region. Overseeing complex project execution and ensuring KPI achievement for Philips' DI/IGT business.
Project Manager III
Project Manager leading cross-organizational teams to manage IT infrastructure projects with minimal oversight. Responsible for project direction, coordination, and timely delivery.
Project Manager
Project Manager focused on online learning and instructional design in a remote capacity. Leading cross-functional teams from kickoff to delivery with a commitment to operational excellence.
Project Manager – Healthcare Operations
Project Manager coordinating healthcare operations for a remote healthtech team. Supporting meetings and timelines, growing into project ownership.
Project Manager
Project Manager overseeing website implementation projects while collaborating with product, engineering, and design teams at Edlio. Managing client relationships and project lifecycles to ensure timely delivery of educational solutions.
Mortgage Condo Project Analyst
Mortgage Condo Project Analyst at Canopy Mortgage, LLC responsible for condo project analysis and compliance. Assessing documentation and determining mortgage eligibility according to various guidelines.
Dayforce Implementation Project Manager
Project Manager overseeing Dayforce implementation for a U.S.-based company with 1,100 employees. Responsible for project planning, coordination, execution, and stabilization post-launch.
Lernbegleiter:in, Trainer:in für Agiles Projektmanagement, Scrum-Zertifizierung
Trainer for Agile Project Management and Scrum certification conducting online workshops and training. Supporting participants’ journey towards Scrum certification and fostering an engaging learning environment.
Project Manager – HR & Payroll ERP
Project Manager overseeing HR & Payroll ERP projects for Los Alamos National Laboratory. Responsible for daily operations, project planning, and collaboration with teams.
Lernbegleiter – Trainer für Agiles Projektmanagement, Scrum-Zertifizierung
Lernbegleiter:in / Trainer:in für Agiles Projektmanagement bei WBS TRAINING. Fördern der Kompetenzentwicklung für Scrum-Zertifizierung mit Online-Trainings und Workshops.