Property Delivery & Facilities Manager
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Job Description
Remote Property Delivery & Facilities Manager overseeing JLL’s European industrial real estate portfolio. Managing client services, facilities operations, transitions, compliance and budgets across Spain, Italy and Germany.
Responsibilities:
- Serve as the primary point of contact for clients across the assigned portfolio
- Ensure delivery of property and facilities services against contractual KPIs and SLAs
- Support asset transition, onboarding and mobilisation through Go Live Day 1
- Conduct joint asset inspections and complete inspection reports
- Support supplier onboarding, service contract setup, utilities discovery and vacant unit management
- Undertake meter readings and commence delivery of services
- Support implementation of the Corrigo CAFM system
- Act as first point of contact for occupiers and suppliers
- Oversee planned works and coordinate with in-country building consultancy teams
- Manage client and occupier relationships and provide operational advice
- Demonstrate understanding of lease terms and service provision obligations
- Hold meetings with landlords and liaise with country leadership teams
- Conduct quarterly asset visits and prepare QBR/ABR materials
- Oversee reactive maintenance, technical installations, cleaning, HVAC, landscaping and vacant properties
- Monitor contracted resources and address under-performance
- Manage security/alarm response, emergency procedures, fire evacuation and first aid training
- Maintain safety documents and liaise with government authorities
- Oversee service charge budgets, variance reporting, reconciliations, purchase orders, invoices, forecasts and vendor contracts
- Plan and budget fit-out works and technical installations
- Manage health and safety arrangements, risk assessments, audits, compliance inspections and insurance claims
- Manage property transitions, built-out project activities, work schedules and project teams
- Support space evaluation, planning and floor-plan updates
- Procure property supplies and services and implement cost-saving measures
- Manage Facilities and Events Coordinators/Building staff
- Maintain departmental administration, data integrity, correspondence, KPIs and SLAs
Requirements:
- Minimum of 5 years' experience in commercial property management and/or Facilities Management
- Solid understanding of property management surveying practices
- Proven track record in occupier and supply partner management
- Spanish or Italian language capabilities essential
- English proficiency required
- Valid European driving licence
- Excellent verbal and written communication skills
- Ability to present to senior stakeholders
- Project Management experience
- Knowledge of sustainability practices in property and facilities management
- Ability to mobilise quickly and support urgent asset onboarding across Spain, Italy and Germany
- Extensive experience with Yardi Voyager or comparable property management platforms desirable
- Experience with financial systems such as Oracle or equivalent desirable
- Familiarity with European industrial real estate and cross-border portfolio management desirable
- Experience with CAFM systems; Corrigo preferred
Benefits:
- Equal opportunities employer
- Opportunity to innovate with leading businesses and work on landmark real estate projects
- Professional connections and career development opportunities
- Reasonable accommodations for individuals with disabilities
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