Regional Partner Operations Specialist
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Job Description
Regional Partner Operations Specialist supporting Slate’s electric-vehicle delivery network. Managing partner performance, invoices, inventory, repairs, and cross-functional fulfillment operations.
Responsibilities:
- Serve as the face of Slate to Delivery Partners
- Act as the main point of contact between Delivery Partners and Slate’s internal cross-functional teams
- Assist with vehicle and delivery issues and drive decision-making to improve delivery effectiveness
- Develop and monitor Delivery Partner performance metrics
- Address issues proactively to optimize operations and achieve cost-effective solutions
- Validate and approve monthly Delivery Partner invoices against internal records
- Track monthly actual costs versus plan and suggest process improvements to reduce costs
- Implement and execute vehicle and material inventory reporting and cycle counting with Delivery Partners
- Assist Delivery Partners with vehicle repairs needed before customer delivery
- Lead all aspects of Slate’s relationships with Delivery Partners
- Work with Fulfillment, Logistics, Service, Accessories, and other internal teams
- Drive process and system improvements to meet customer expectations
- Support onboarding, performance management, and ongoing support of Delivery Partners who transport, inspect, prepare, and deliver vehicles
Requirements:
- Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or equivalent is preferred
- Hands-on experience and a proven track record of success may substitute for a degree
- 2+ years of experience in vehicle delivery and/or automotive distribution, preferably directly working with OEMs or Dealers
- Proven track record overseeing relationships with third party service providers
- Strong analytical and communication skills
- Strong problem solving capabilities, with attention to detail
- Comfortable in start-up environments
- Experience with warehousing practices, material management, business planning, and financial implications
- Capability to work cross-functionally with external partners and internal teams
- Ability to effectively represent and promote the Slate brand
- Experience with ERP systems and Project Management tools
- Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)
- Ability to travel up to 50%
- Ability to lift and carry up to 35 pounds
- Ability to stand, walk, and perform repetitive tasks for extended periods
- Must be authorized to work in the United States on a permanent basis
- Visa sponsorship is unavailable
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Vacation
- 401k
- Equity program eligibility
- Discretionary annual incentive program eligibility
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