Sales Development Representative
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Job Description
Sales Development Representative at SonderMind recruiting independently licensed therapists through lead generation and cold outreach.
Responsibilities:
- Proactively manage a robust pipeline of inbound and outbound leads to maintain a steady flow of provider candidates.
- Conduct extensive prospecting efforts and create outbound campaigns to generate new leads.
- Create and execute outbound email and cold call campaigns to engage net new providers, utilizing creative approaches tailored to various segments of licensed therapists.
- Maintain accountability for daily and weekly activity metrics, ensuring consistent outreach through various channels, including phone, email, and social platforms.
- Screen and qualify prospective providers based on strict criteria
- Update warm pipeline’s ‘next steps’ section daily, ensuring timely follow-ups and outreach to keep provider recruitment on pace.
- Maintain a high level of attention to detail in data entry within our CRM system, ensuring all provider information is thoroughly documented and up to date.
- Act as the initial point of contact for prospective providers, guiding them through the recruitment process and providing an exceptional onboarding experience.
- Ensure recruitment efforts align with legal, ethical, and company-specific guidelines for licensure and credentialing.
- Collaborate with the internal credentialing team to streamline the transition from recruitment to active participation within our provider group.
- Participate in team interviews for new hires, providing input during hiring decision meetings to offer insight on potential candidates and contribute to the final hiring decisions.
- Assist in onboarding and training new SDRs, sharing best practices for cold outreach, lead management, and provider vetting processes.
- Take full responsibility for personal quotas and self-improvement by consistently seeking feedback, analyzing individual performance, and adapting strategies to improve efficiency and results.
Requirements:
- 1+ years of inside sales or recruitment experience, preferably within the healthcare or behavioral health industries.
- Demonstrated experience in handling high-volume inbound inquiries and generating leads through cold outreach.
- Expertise in managing a large volume of relationships with prospective candidates and moving them efficiently through the recruitment funnel.
- Self-starter with the ability to take initiative, adapt to changing demands, and stay ahead of recruitment targets.
- Keen attention to detail, ensuring all candidate qualifications, licensure, and clinical requirements are met.
- Proficient in using CRM software (Salesforce preferred) and lead generation tools (e.g., Sales Navigator).
- Excellent communication skills, both verbal and written, with a professional and positive attitude.
- Strong organizational and time management skills, able to prioritize recruitment efforts effectively.
- Experience in a fast-paced, high-growth environment where adaptability and resilience are essential.
Benefits:
- A commitment to fostering flexible hybrid work
- A generous PTO policy with a minimum of three weeks off per year
- Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
- Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
- Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
- Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
- 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
- Travel to Denver 1x a year for annual Shift gathering
- Fourteen (14) company holidays
- Company Shutdown between Christmas and New Years
- Supplemental life insurance, pet insurance coverage, commuter benefits and more!
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