Sales Development Representative
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Job Description
Outbound sales representative converting semi-cold leads into qualified Discovery Visits for a cash-based physical therapy and regenerative wellness company. Driving show rates, objection handling, and paid-evaluation conversions through high-volume multichannel follow-up.
Responsibilities:
- Execute 80–100 strategic outbound touchpoints per day via calls, texts, emails, and video
- Follow a structured cadence for semi-cold leads, including fresh inquiries and older leads that went quiet
- Convert leads into qualified Discovery Visits that show up
- Build rapport quickly and handle objections about cost, timing, skepticism, and prior failed care
- Set expectations and reinforce commitment to protect Discovery Visit show rates
- Maintain clean and accurate CRM documentation and pipeline hygiene
- Track, report on, and own booking rate, show rate, and conversion-quality metrics
- Participate in weekly sales coaching, call reviews, and live role-play
- Contribute to bookings that convert into paid evaluations and care plans
Requirements:
- US-based and authorized to work in the US
- Available during Eastern Time business hours
- 2+ years of outbound sales, SDR, or appointment-setting experience with a high-volume call/text/email cadence
- Proven track record hitting booking or revenue targets
- Strong, demonstrable objection-handling ability
- CRM experience; Go High Level experience is a plus
- Excellent written and verbal communication
- Comfortable with ongoing coaching, feedback, and role-play
- Preferred bonus: experience in health/wellness, elective medical, cash-based healthcare, or high-ticket service sales
Benefits:
- Health and dental insurance contribution
- 401(k) with employer match after 1 year
- Earned PTO
- The week between Christmas and New Year's off
- Weekly sales coaching, call reviews, and role-play
- Travel opportunities for masterminds and events
- Uncapped commission
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