Sales Development Representative
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Job Description
Sales Development Representative opening doors for Tern's innovative travel planning solutions. Engaging with agencies and setting qualified demos at scale.
Responsibilities:
- Hit 80 dials per day and set 10 qualified demos per week, consistently
- Prospect and qualify small and mid-sized travel agencies through outbound phone, email, and social outreach
- Build genuine fluency in the travel agency landscape: tool stacks, pain points, GMV, how agencies grow and where they get stuck
- Qualify inbound leads quickly and pass them to AEs with clean context and a clear handoff
- Book discovery calls and demos that AEs actually want to run: solid qualification, no surprises
- Keep HubSpot airtight: every touchpoint logged, every lead status current, no cracks
- Use AI tools to research accounts, personalize outreach at scale, and iterate on messaging. We expect you to push what's possible here, not just use templates
- Share what you're hearing in the field (patterns, objections, language that resonates) to help sharpen our ICP, messaging, and product direction
- Support conference and event outreach, including pre-event targeting and post-event follow-up
Requirements:
- You're a phone-first person. Email and social are part of the mix, but you pick up the phone without hesitation and you're good at it.
- You treat rejection as data. Outbound is a numbers game and a craft. You understand both, and a tough morning doesn't knock you off your cadence.
- You hold yourself to your own standard. You don't need someone checking your activity dashboard to know whether you had a good day.
- You're organized enough that leads don't fall through the cracks and AEs trust your handoffs
- You move fast and iterate. You'd rather test a new message and learn than workshop it for a week.
- You want to grow into an AE role and you understand that volume, craft, and product knowledge are what get you there
Benefits:
- Meaningful equity in a venture-backed startup
- Join a high-performing team with a track record of growing startups from zero to multi-billion dollar valuations
- Be part of a mission-driven company transforming the travel planning space
- A direct path to Account Executive for the right performer
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