Sales Manager – SDR
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Job Description
Upwork Sales / SDR responsible for managing client communication and closing deals on Upwork. Own performance of Upwork profiles and improve their effectiveness as revenue assets.
Responsibilities:
- Handle all incoming client responses on assigned Upwork profiles
- Maintain fast and consistent response times
- Qualify leads via chat and calls
- Conduct discovery calls with potential clients
- Shape scope, budget ranges, and next steps
- Close deals or move leads into structured follow-ups
- Own the performance of assigned Upwork profiles
- Monitor profile metrics (views, invitations, response rate, lead quality)
- Initiate and collect client reviews
- Maintain accurate deal stages in CRM (Pipedrive)
Requirements:
- Proven experience in sales management, ideally within software development company (B2B).
- Strong understanding of the full sales cycle, CRM, and lead qualification.
- Excellent leadership, communication, and negotiation skills.
- Results-oriented with a strategic mindset.
- Ability to coach and develop a sales team for high performance.
- English fluency (С1), both written and spoken.
Benefits:
- 18 working days of fully paid vacation
- Free tax reporting support by our Financial department
- Help with individual entrepreneurs’ questions and accounting support
- Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.)
- Speaking Club to practice and improve English
- Online sports activities to stay active and healthy.
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