Sales Operations Manager
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Job Description
Sales Operations Manager improving CRM, processes, reporting, and logistics for VALD, a global allied-health human-measurement technology company. Coordinating cross-functional projects and events remotely.
Responsibilities:
- Maintain accurate sales trackers and CRM data
- Prepare sales reports and support consistent sales processes
- Build, document, and improve operational processes, checklists, templates, trackers, and standard operating procedures
- Coordinate conferences, workshops, travel, accommodation, shipments, inventory, merchandise, and event resources across multiple regions
- Manage deadlines, budgets, and stakeholder needs
- Collect, organise, and analyse operational data using Excel and internal reporting tools
- Track KPIs, identify discrepancies, and provide decision-making insights
- Own projects from planning through delivery, including timelines, stakeholders, documentation, and next steps
- Coordinate communication between sales, marketing, operations, leadership, and external partners
- Prepare meeting recaps, presentations, project updates, hiring support documents, and budget summaries
Requirements:
- Strong proficiency in Excel, Microsoft Office, and CRM systems
- Experience with HubSpot is required
- Previous experience in sales, sales support, operations, events, or a similarly fast-paced coordination role
- Strong project ownership, initiative, and follow-through
- Excellent organisational skills and attention to detail
- Analytical thinking and confidence working with data
- Excellent written and verbal communication skills in English
- Adaptability and resilience in a dynamic environment
- Background checks, including identity and criminal record checks, must return acceptable results
- Relevant education is desired but not mandatory; business, operations, sales, events, or project-management studies are advantageous
Benefits:
- Fully remote work arrangement
- Occasional travel for conferences, courses, or other company events
- Inclusive work environment and diversity commitment
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